Customer Support Associate - US Remote
Company:
Location:United States, MST
Languages:English
Seniority level:Junior, 1 year
Experience:1 year
Skills:
Customer serviceAttention to detailWritten communicationAdaptabilityEmpathyVerbal communicationActive listeningCustomer support
Requirements:
Property & Casualty insurance license and 1 year of customer service experience is required Previous call center experience Empathetic towards customer needs Experience working in a fast-paced environment and adaptability to change
Responsibilities:
Manage existing customer accounts for Personal Insurance policies by phone, email, text and chat using several insurance company systems Explain insurance products to customers using a consultative and empathetic approach Assist 3rd parties with policy documentation and changes Work in a fun and collaborative team environment
