Ability to identify the cause of claim denials and resolve them, with minimal assistance. Analyze problems and report trends related to denials and payer trends. Follow up on unpaid claims within standard billing cycle timeframe. Prepare and submit corrected/replacement claims, reconsiderations, appeals, medical documentation and other necessary documents to payers via fax, provider portals, etc. Make outbound calls to payers to resolve claims and payment issues. Ensure the patient’s medical information is accurate and up to date. Meets productivity requirements as established by organization and external benchmarks. Provides necessary reporting and communication of any accounts receivable issues directly to the team lead. Effectively uses billing system to document patient accounts using proper grammar, spelling, and syntax. Provide team lead with administrative assistance when needed including assisting with internal/external audits. Maintains current knowledge in regards policies and guidelines for all payers. Adheres to Code of Conduct and Mission & Values Statement. In addition to the above job responsibilities, other duties and projects maybe assigned