MSP Automation Engineer (Remote in US)
Company:
Location:United States
Seniority level:Junior, 2+ years
Experience:2+ years
Skills:
PythonJavascriptData visualizationScriptingTroubleshootingData analytics
Requirements:
- 2+ years of experience in RPA development, automation engineering, or a related role.
- Experience in a Managed Service Provider (MSP) or IT services environment is highly desirable.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Proficiency with RPA tools like Power Automate, Rewst, or similar platforms.
- Strong understanding of scripting languages such as PowerShell, Python, or JavaScript.
- Familiarity with Rest APIs, webhooks, and integration protocols.
- Proficient in using data visualization and reporting tools (e.g., Power BI, Tableau).
Responsibilities:
- Design, build, test, and deploy RPA workflows using platforms like Power Automate and Rewst.
- Maintain and optimize automation solutions to ensure stability, efficiency, and scalability.
- Develop reusable functions and libraries to streamline workflow creation.
- Analyze business processes and use data-driven insights to identify inefficiencies and opportunities for automation.
- Collaborate with stakeholders to gather requirements and define project objectives.
- Document and refine standard operating procedures (SOPs) for automated processes.
- Integrate automation workflows with MSP tools and platforms, ensuring seamless functionality.
- Troubleshoot and resolve integration issues to prevent disruptions.
- Ensure compliance with data integrity, security, and privacy standards.
- Conduct rigorous testing to identify and resolve bugs or performance issues.
- Monitor workflows to ensure smooth operation and proactively address potential issues.
- Perform regular updates to keep automations current and effective.
- Help define the organization’s overall automation strategy, prioritizing projects for maximum impact.
- Partner with internal teams to identify repetitive tasks suitable for automation.
- Communicate program status, value delivered, and next steps to stakeholders.
- Provide training and support to users interacting with automation workflows.
- Stay updated on the latest trends, tools, and best practices in automation to drive innovation.
