Apply๐ United States, Canada
๐ธ 134100.0 - 149000.0 USD per year
๐ Telecom
๐ข Company: Tucows Inc.
- 5+ years in technical product management, ideally working on API platforms, developer tooling, or complex system integrations.
- Hands-on experience collaborating with Engineering teams on event-driven architectures, microservices, and RESTful API design.
- Familiarity with customer onboarding, delivery, and post-sales technical support โ especially in a SaaS or enterprise setting.
- Strong product instincts backed by technical fluency โ you can translate platform complexity into clear, compelling value for customers.
- Proven ability to gather feedback, prioritize strategically, and deliver iteratively in Agile environments.
- Passion for clean, intuitive developer experiences and well-documented APIs.
- Experience with telecom systems and standards is a plus, but not required.
- Familiarity with TM Forum Open API and GSMA CAMARA efforts is a strong bonus โ or interest in leading these efforts.
- Define, build and evolve our external API platform, enabling seamless, secure, and scalable integrations for customers and partners.
- Own product delivery for event-driven and service-oriented interfaces, including webhooks, event streams, orchestration layers, and partner-facing services.
- Collaborate with Engineering teams to scope, define, and deliver extensible API services โ balancing platform vision with real-world needs.
- Serve as a key liaison between customer delivery teams and product development โ ensuring smooth onboarding, integration, and customization.
- Lead the definition of service orchestration capabilities that coordinate internal and external interactions across the Wavelo platform.
- Drive product discovery with customers and partners to ensure our integration experience meets their systems, processes, and use cases.
- Help guide adoption of industry frameworks like TM Forum Open API and GSMA CAMARA, working cross-functionally to bring alignment with emerging standards.
- Define success metrics and drive outcomes that improve developer experience, reduce integration friction, and increase time-to-value.
AgileProduct ManagementAPI testingREST APIRESTful APIsMicroservicesSaaS
Posted 11 days ago
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