Lead Quality Assurance Engineer

7+ years hands-on experience in either web or software QA Previous experience providing project level mentorship and leadership to QA team members and consultants SQL – must be able to write / modify SQL queries Demonstrated experience developing and executing rigorous test plans Experience testing APIs using tools like Postman, SOAP UI, etc. Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity) A solid understanding of how different devices and browsers impact testing Detailed and effective written communication skills for documenting the features tested and bugs found Experience with project management software (e.g., Azure Devops, JIRA) Comfortable performing hands-on test related activities Highly organized, detail oriented with the desire to learn more Experience debugging flow of data Ability to effectively write and execute both white box and black box test cases Familiarity with automated testing techniques and development

Work with the Product Management Team and Development Manager, to understand business needs and software requirements and develop both manual and automated test cases reflecting needs and requirements Provide mentorship and leadership and review and assign QA related tasks to QA team members and consultants Develop and execute detailed, comprehensive, well-structured test plans Apply industry best practices, develop new tools and processes to ensure quality goals are met Conduct root cause analysis of identified defects, providing sufficient details to understand, resolve and future-proof Act as key point of contact for all web releases Estimate, prioritize, plan and coordinate testing activities Diagnose defects and track them from discovery to resolution Maintain quality assurance documentation / wiki