Senior Solutions Engineer – Sales Engineering | Telecom & SaaS | Remote

5+ years of experience in pre-sales, sales engineering, or solutions architect role in telecom, managed services, or SaaS/SD-WAN environments. Deep relationships and credibility with key Technology Solutions Distributors (TSDs). Direct experience designing and supporting solutions using SD-WAN technologies (VMware/VeloCloud, Fortinet or equivalent). Experience with Firewalls (Fortinet - NAT/PAT rules, VPN, AAA). Experience with CPE (Cisco, Adtran, Juniper). Experience with WAN & last mile technologies (Fiber, Copper, LTE, Satellite). Experience with Routing & Switching (TCP/IP, OSPF, BGP, HSRP/VRRP/GLBP). Experience with UCaaS & Hosted PBX (Cisco, MetaSwitch, Microsoft Teams). Experience with Cloud platforms (AWS, Azure, GCP - focus on Direct Connect, ExpressRoute, etc.). Experience with CCaaS and Hosted Agent Platforms. Experience with Legacy PSTN, DID, Analog/Fax support. Experience with IPsec VPN setup and troubleshooting. Strong communication skills, able to explain technical solutions to executive and technical audiences. Mastery in solution documentation, client training, and cross-functional collaboration. Strong problem-solving and consultative selling approach. Able to work independently in a remote-first environment.

Serve as the key technical advisor to Account Executives and Channel Partners. Develop custom network and cloud solutions. Engage directly with customers and partners for technical deep-dives and requirements gathering. Create sales collateral including Visio diagrams, mind maps, solution documents, and technical presentations. Respond to RFPs/RFIs, lead demos, and support trials. Deliver webinars and product training. Work cross-functionally with Product, Engineering, and Support teams. Support post-sales handoff with documentation and onboarding assistance. Represent AireSpring at industry events, trade shows, and partner summits.