Student Success Team Lead
Company:
Location:Australia
Seniority level:Lead, 2+ years
Experience:2+ years
Skills:
LeadershipData AnalysisPeople ManagementCommunication SkillsCustomer serviceTeam managementStakeholder managementChange ManagementCoachingTrainingRecruitmentSales experienceProcess improvementCRM
Requirements:
2+ years of strong sales and customer service experience. Demonstrated coaching and/or leadership experience. Exposure in driving operational performance.
Responsibilities:
Coach and develop your team to meet study period targets, by setting clear expectations, providing constructive feedback, and supporting professional growth. Effectively manage low level employee issues. Facilitate the induction of new starters and support the rollout of training and development within the function.
