Proven track record of at least 3 years in business analysis or a similar role, with a focus on delivering process improvements and effective solutions. Strong analytical and problem-solving abilities, capable of interpreting complex data and making data-driven recommendations. Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders. Familiarity with software development lifecycles (SDLC), agile methodologies, and business analysis tools like JIRA or Trello. Strong collaboration skills with cross-functional teams, including developers, project managers, and business leaders. High level of attention to detail in documenting requirements, creating reports, and managing project timelines and priorities. Ability to quickly learn new systems, processes, and technologies, and adapt to changing business needs. Ability to think critically and creatively, identifying innovative solutions to complex business challenges.