Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Apply

Solutions Architect

Posted 1 day agoViewed

View full description

💎 Seniority level: Middle, 3+ years

📍 Location: Ireland

🔍 Industry: Software Development

🏢 Company: Diagrid

🗣️ Languages: English

⏳ Experience: 3+ years

🪄 Skills: PythonCloud ComputingJavascriptKubernetesGo.NETCommunication SkillsAnalytical SkillsProblem SolvingRESTful APIsMicroservicesTroubleshootingTechnical supportDebuggingCustomer supportCustomer SuccessSaaS

Requirements:
  • 3+ years of experience working on technical support teams in the SaaS technology industry
  • Strong understanding of distributed systems, cloud-native technologies, and microservices architectures.
  • Experience with Kubernetes, containers, and related ecosystem tools.
  • Proficiency in at least one programming language (Go, Python, .NET or JavaScript).
  • Familiarity with Kubernetes troubleshooting and debugging tools, such as logs analysis and network diagnostics.
  • Excellent interpersonal and communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
  • Proven experience in a customer-facing technical support or engineering role.
  • Strong analytical skills to troubleshoot complex technical issues.
  • Organizational skills to manage multiple priorities and issues simultaneously.
Responsibilities:
  • Act as the first point of contact for customers seeking technical assistance through various channels (e.g., email, chat, or forums).
  • Diagnose and resolve technical issues related to Diagrid products, ensuring timely responses within SLAs.
  • Escalate unresolved issues to engineering teams while maintaining ownership until resolution.
  • Contribute bug fixes, enhancements, and features requested by customers to the Dapr open-source project.
  • Participate in quarterly planning meetings to influence project direction and feature scope.
  • Document technical issues and resolutions in a knowledge base to enable user self-service.
  • Create and maintain product documentation, code samples, and troubleshooting guides.
  • Work as part of the Customer Success team to identify, prioritize, and resolve bugs and feature requests.
  • Collaborate with the Open Source Engineering team on Dapr upstream improvements.
  • Provide actionable customer feedback to the product team for continuous improvement.
  • Help customers adopt Diagrid products and distributed system architectures with Dapr.
  • Contribute to webinars, workshops, and training sessions to educate users on product features and updates.
Apply

Related Jobs

Apply
🔥 Next-Gen Solutions Architect
Posted 20 days ago

📍 Worldwide

🔍 AI, Automation

🏢 Company: Future Works

  • 8+ years of experience as a Solutions Architect or in a similar role, designing and implementing scalable business systems.
  • Extensive experience in AI and automation system design and implementation.
  • Strong background in systems architecture, data flow, and automation.
  • Experience designing and implementing secure, scalable system integrations.
  • Deep understanding of business processes across sales, operations, finance, and customer support.
  • Proficiency in automation platforms and process orchestration.
  • Strong understanding of APIs, system integrations, and middleware design.
  • Expertise in defining data models and system structures to support business scalability.
  • Strong problem-solving skills and business acumen.
  • Ability to lead and influence cross-functional teams.
  • Analyze business needs and translate them into scalable, high-performance system architectures.
  • Design and implement automated workflows to improve operational efficiency and customer experience.
  • Develop integration strategies and establish connectivity between diverse business systems.
  • Architect AI-driven solutions to enhance automation, decision-making, and business intelligence.
  • Define data architecture and system design to ensure scalability, security, and performance.
  • Identify automation opportunities and implement solutions to reduce operational bottlenecks.
  • Work closely with stakeholders to map business requirements to technical solutions.
  • Develop and maintain technical documentation and system guidelines for scalability and performance.
  • Ensure solutions align with business goals and can adapt to future growth.

LeadershipSQLArtificial IntelligenceBusiness AnalysisBusiness IntelligenceCloud ComputingSoftware ArchitectureCross-functional Team LeadershipAPI testingCI/CDProblem SolvingRESTful APIsData visualizationData modelingData analyticsData management

Posted 20 days ago
Apply
Apply
🔥 Cloud Solutions Architect
Posted about 1 month ago

📍 EU countries

🔍 Cloud Computing

🏢 Company: Nebius

  • 5+ years of experience as a cloud solutions architect, system/network engineer, developer or a similar technical role with a focus on cloud computing
  • Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, skills of writing code in Python
  • Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL)
  • Excellent communication skills
  • Customer-centric mindset
  • Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement.
  • Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
  • Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
  • Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
  • Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
  • Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)

AWSPythonCloud ComputingGCPKubernetesMLFlowAzureCommunication SkillsRESTful APIsTerraformAnsible

Posted about 1 month ago
Apply
Apply
🔥 AI/ML Specialist Solutions Architect
Posted about 1 month ago

📍 EU countries

🔍 Software Development

🏢 Company: Nebius

  • 3+ years of experience with cloud technologies in MLOps engineering, Machine Learning engineering or similar roles.
  • Strong understanding of ML ecosystems, including models, use cases and tooling.
  • Proven experience in setting up and optimizing distributed training pipelines across multi-node and multi-GPU environments.
  • Hands-on knowledge of frameworks like PyTorch or JAX.
  • Designing customer-centric solutions that maximize business value and align with strategic goals.
  • Building and maintaining long-term relationships to foster trust and ensure customer satisfaction.
  • Delivering technical presentations, producing whitepapers, creating manuals and hosting webinars for audiences with varying technical expertise.
  • Collaborating with engineering and product teams to effectively prioritize and relay customer feedback.

DockerPythonSQLCloud ComputingGitKubernetesMachine LearningPyTorchTerraformAnsible

Posted about 1 month ago
Apply
Apply
🔥 Solutions Architect
Posted about 2 months ago

📍 United States, Europe, Middle East

🧭 Full-Time

🔍 Software Development

🏢 Company: Acryl Data👥 11-50💰 $21,000,000 Series A almost 2 years agoData ManagementSoftware

  • 4+ years in software engineering, data engineering, solutions architecture, professional services, or consulting.
  • Proficiency in Python and experience with modern data stacks, ETL processes, and enterprise-level data pipelines.
  • Expertise in SQL and BI tools like Tableau, Snowflake, and Looker.
  • Serve as a trusted technical advisor, guiding customers on data ingestion, governance, and best practices.
  • Collaborate with customers to understand their business needs, developing solutions that align with their objectives.
  • Build custom integrations and resolve technical issues during customer onboarding.
  • Partner with product and engineering teams to identify opportunities for feature improvements and innovation.
  • Create and maintain technical documentation, implementation guides, and share knowledge within the team and the community.

PythonSQLETLSnowflakeTableau

Posted about 2 months ago
Apply
Apply
🔥 Solutions Architect | Remote | EMEA
Posted 4 months ago

📍 EMEA

🧭 Full-Time

🔍 Software Development

🏢 Company: Degreed👥 501-1000💰 $50,935,667 about 2 years ago🫂 Last layoff over 2 years agoEducationCorporate TrainingEdTechSkill AssessmentSoftware

  • Strong knowledge of API-based integrations, data mapping, and middleware solutions.
  • 5+ years of technical expertise with hands-on experience in data transfer and integration protocols (API, FTP, ETL, data warehouse, BI tool integrations, SSO/SAML).
  • Proficiency in building and consulting on automation and middleware solutions.
  • Strong commercial and business acumen, with the ability to position technical solutions that align with both client needs and revenue objectives.
  • Exceptional communication skills, with the ability to translate technical details to non-technical stakeholders.
  • Strong problem-solving skills and the ability to work both independently and collaboratively.
  • Ability to manage third-party vendors and cross-functional stakeholders in product-related commitments.
  • High attention to detail and strong organizational skills.
  • Serve as a technical subject matter expert, providing deep expertise in Degreed’s architecture, integrations, and data capabilities.
  • Act as a resource in pre- and post-sale engagements, assisting with the scoping of complex projects.
  • Act as a key liaison on projects that involve complex product commitments, facilitating communication between product and client teams.
  • Analyse client requirements and business processes to design and implement tailored technical solutions that leverage the Degreed platform’s capabilities.
  • Lead the scoping, solution design, costing, and documentation of complex client asks.
  • Own and deliver high-value and high-quality solutions for key enterprise clients.
  • Develop custom solutions via middleware and automation to support recurring service offerings and internal initiatives.
  • Design and oversee integrations with third-party systems (LMS, HRIS, and others) to enhance client’s interoperability with Degreed.
  • Manage third-party vendors in product commitments, ensuring technical feasibility and alignment with business objectives.
  • Troubleshoot and resolve integration, data flow, and technical challenges, collaborating with support and engineering teams.
  • Apply commercial acumen to scope and cost professional services engagements, ensuring profitability and scalability of the department.
  • Develop recurring service models and oversee their implementation to drive continuous value for clients.
  • Contribute to the refinement of Degreed’s Professional Services strategy by identifying opportunities for automation, standardization, and process improvements.
  • Develop and maintain comprehensive documentation on integration architectures, data flows, and platform configurations.
  • Establish and share best practices with internal and external stakeholders to ensure the successful implementation of technical solutions.

PythonBusiness IntelligenceETLJavascriptStrategyCommunication SkillsCollaborationAttention to detailOrganizational skillsDocumentation

Posted 4 months ago
Apply
Apply
🔥 Solutions Architect for Automotive
Posted 5 months ago

📍 Antwerp, Europe

🧭 Full-Time

🔍 Open source software and operating systems, Automotive

🏢 Company: Canonical - Jobs

  • Bachelor’s degree in Computer Science or related technical field.
  • Extensive Linux experience - Debian or Ubuntu preferred.
  • Solid embedded Linux experience - Yocto or RTOS.
  • Fluency in programming languages such as Golang, Python, C, C++, or Rust.
  • Professional written and spoken English in addition to the local language.
  • Excellent communication and presentation skills.
  • Interest in customer-facing engagement, including pitching and understanding customer needs.
  • Result-oriented with the ability to multi-task.
  • Personal drive to meet commitments.
  • A humble learner and quick study.
  • Relevant experience in the Automotive industry.
  • Willing to travel up to 30% of the time.
  • Engage customers during presales to gather requirements and explain our technology.
  • Liaise with other Canonical's experts to aggregate knowledge into comprehensive solutions.
  • Participate in the delivery of select projects related to Embedded Linux, including demos and PoCs.
  • Convey market requirements to stakeholders and contribute to development of solutions.
  • Act both as a customer advocate and as a trusted advisor to Canonical.

PythonSoftware DevelopmentIoTKubernetesC++GoRustCollaboration

Posted 5 months ago
Apply