Qualified Success Architect

3+ years of Mid Market/Enterprise software experience Deep working knowledge of Salesforce CRM Working knowledge of marketing automation systems Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications Outstanding problem-solving skills Bachelor's degree

Deliver and lead customers through the Qualified Implementation Framework Outline optimal technical architecture for customers onboarding Qualified products Document technical requirements to implement a Qualified Data Model Establish deep consultative relationships with client business units Provide coaching and education on Conversational Marketing Conduct Quarterly Business Reviews with key stakeholders Identify successful customers for case studies and testimonials Engage in internal product discussions and provide customer feedback Analyze customer health scores to achieve renewal targets