Apply📍 Texas, Denver, CO & Chicago, IL
🧭 Full-Time
💸 65776.0 - 70000.0 USD per year
🔍 SaaS
🏢 Company: Branch Metrics
- Bachelor’s Degree in Marketing, Sales, Finance or related field.
- 0-2+ years experience in a renewals, CSM, SDR or AM role within a SaaS based organization.
- High confidence in managing customer quoting & contracts.
- Strong customer-facing acumen with negotiation and communication skills.
- Ability to multi-task and to help manage a high volume of accounts.
- Able to build relationships quickly and work across many cross-functional teams.
- Ability to be self- motivated, goal-oriented and work independently with little oversight to deliver on deadlines and ensure timeliness of renewals.
- Experience working with Salesforce and other CRM tools.
- Flexibility to work extended hours during month/quarter end.
- Work closely with account teams on renewals and assist on planning the strategy and execution of renewals.
- Manage the contract paperwork cycle by drafting, reviewing and coordinating the execution of orders.
- Conduct customer conversations to understand budgets, stakeholders, requirements, and approval processes.
- Defend against competitive pressures and identify expansion/cross-sell opportunities.
- Maintain data hygiene and keep up to date status of renewals for week on week management of pipeline, forecasting and executive reporting.
- Collaborate closely with Sales, Account Management, and other support teams to resolve customer inquiries and provide the best customer experience throughout the renewal process.
- Meet or exceed annual and quarterly revenue goals.
SalesforceCommunication SkillsCustomer serviceNegotiationAccount ManagementRelationship managementSales experienceCRMCustomer SuccessSaaSBudget management
Posted 21 days ago
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