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Accounts Receivable Specialist (Remote)
Posted 3 months agoInactiveViewed
💎 Seniority level: Entry
💸 Salary: 38000.0 - 42000.0 USD per year
🔍 Industry: Cybersecurity and Security Awareness Training
🏢 Company: KnowBe4👥 1001-5000💰 $300,000,000 Post-IPO Equity almost 2 years agoComputerSecurityCyber SecurityNetwork SecuritySoftware
🗣️ Languages: English, regional language (if applicable)
Requirements:
- Bachelor’s Degree in Accounting is preferred or field experience.
- Experience with Gmail and Google Docs.
- Experience with MS Office (Word and Excel).
- Experience with web browsers (Chrome, Internet Explorer, etc.).
- Strong verbal and written communications in English and regional language (if applicable, is preferred).
- Excellent time management and organization skills.
Responsibilities:
- Maintain accurate customer and billing records.
- Investigate and respond to customer inquiries about their accounts.
- Assist Sales Team with inquiries about their accounts.
- Research and resolve payment discrepancies.
- Research Withholding Tax, State Tax, FX Exchange.
- Apply ACH, Wire, and Lockbox Payments Daily.
- Process credit card payments and maintain records.
- Investigate unapproved credit card payments.
- Assist with month-end closing activities.
- Report month-ending Open Invoices to Sales Team.
- Research and initiate the refund process for any over/duplicate/short payments.
- Upload Tax Certificates.
- Handle Consultant Deal referral fee requests.
- Manage Vendor Form Requests for Germany, Africa & Brazil subsidiaries.
- Handle Requests via Payment Portals.
- Support Revenue Support team on Vendor Portals.
- Support Order Management with invoicing.
- Manage Collection Process and escalate delinquent accounts to Sales Team.
- Investigate customers' bounced emails.
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🏢 Company: Bryant Park Consulting👥 11-50ConsultingFood and BeverageE-Commerce
- Proficient in NetSuite, especially in billing, accounts receivable, and financial reporting modules
- Knowledge of billing cycles, revenue recognition principles, and invoice management
- Ability to maintain high standards of accuracy and data integrity
- Strong verbal and written communication skills
- Ability to analyze billing data, identify discrepancies, and provide actionable insights
- Ability to manage multiple tasks and deadlines
- Strong troubleshooting skills for resolving billing issues
- Experience in a Remote or WFH setting
- Bilingual is a plus
- A/R Reconciliation and payment application
- Collections experience
- Ensure accurate and timely data entry of Accounts Receivable invoices into client portals
- Review Contracts and project setup with thorough attention to detail
- Reviewing and approving Expense Reports per policy for billing
- Onboarding new clients including sharing tax and payment information
- Reconcile hours for invoicing
- Maintain billing-related data integrity within NetSuite
- Provide billing information and support for smooth service delivery and invoicing
- Serve as the primary point of contact for billing-related inquiries
- Work with finance and IT teams to optimize billing workflows
Data entry
Posted 3 months ago
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