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Accounts Receivable Specialist (Remote)

Posted 4 days agoViewed

View full description

💎 Seniority level: Entry

💸 Salary: 38000.0 - 42000.0 USD per year

🔍 Industry: Cybersecurity and Security Awareness Training

🏢 Company: KnowBe4👥 1001-5000💰 $300,000,000 Post-IPO Equity over 1 year agoComputerSecurityCyber SecurityNetwork SecuritySoftware

🗣️ Languages: English, regional language preferred

Requirements:
  • Bachelor’s Degree in Accounting is preferred or field experience.
  • Experience with Gmail and Google Docs.
  • Experience with MS Office (Word and Excel).
  • Experience with web browsers (Chrome, Internet Explorer, etc.).
  • Strong verbal and written communications in English (and regional language, if applicable, is preferred).
  • Excellent time management and organization skills.
Responsibilities:
  • Maintain accurate customer and billing records.
  • Investigate and respond to customer inquiries about their accounts.
  • Assist Sales Team with inquiries about their accounts.
  • Research and resolve payment discrepancies.
  • Research Withholding Tax, State Tax, FX Exchange.
  • Apply ACH, Wire, and Lockbox Payments Daily.
  • Process credit card payments and maintain credit card records up to date.
  • Investigate unapproved credit card payments.
  • Assist with month-end closing activities.
  • Report with Month-ending Open Invoices to Sales Team.
  • Research any and all over/duplicate/short payments and initiate refund process if necessary.
  • Upload Tax Certificates.
  • Handle all Consultant Deal referral fee requests.
  • Handle Vendor Form Requests for Germany, Africa & Brazil subsidiaries.
  • Handle all Requests via Payment Portals.
  • Support Revenue Support team on Vendor Portals.
  • Support Order Management with invoicing.
  • Manage Collection Process.
  • Escalate Delinquent Accounts to Sales Team and update customer console accordingly.
  • Investigate Customers Bounced Emails.
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  • Ability to manage multiple tasks and deadlines
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  • Bilingual is a plus

  • A/R Reconciliation and payment application
  • Collections experience
  • Ensure accurate and timely data entry of Accounts Receivable invoices into client portals
  • Review Contracts and project setup with thorough attention to detail
  • Reviewing and approving Expense Reports per policy for billing
  • Onboarding new clients including sharing tax and payment information
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