Managed Services Engineer Level III - El Salvador (Remote)
Company:
Location:El Salvador
Seniority level:Senior, 5-7 years
Experience:5-7 years
Skills:
Project ManagementCiscoCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingDocumentation
Requirements:
Graduation from an accredited program in Computer Engineering (B.S) or related field; M.S. in Network Engineering is desirable. 5-7 years of experience in Telecommunications and Networking or equivalent education and experience. Excellent management, technical problem-solving, and resolution skills. Knowledge of routing protocols and network security, including experience with Adtran or Cisco CPE. Voice Over IP knowledge, especially SIP, and experience with Sansay and Metaswitch SBCs is a plus.
Responsibilities:
Manage, create, design, implement, and turn up AireSpring’s services including Data & Voice Services, SDWAN/MPLS, and Cloud PBX/VoIP. Enhance operations by advising management on short and long-term objectives. Serve as a liaison to Operations to achieve departmental goals. Troubleshoot IP site outages and maintain infrastructure documentation. Work with customers, vendors, and other departments for timely service delivery.
