German Customer Advisor, Braga and Aveiro, Portugal

Posted 2024-11-07

View full description

💎 Seniority level: Entry, Previous experience in Customer Service or tourism/travel representative is a plus.

📍 Location: Portugal

🏢 Company: Cross Border Talents

🗣️ Languages: German, English

⏳ Experience: Previous experience in Customer Service or tourism/travel representative is a plus.

🪄 Skills: Communication SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitasking

Requirements:

Native or Proficient German (C2) and fluent English (minimum level B2).
Excellent communication skills coupled with empathy and team spirit.
Previous experience in Customer Service or a tourism/travel representative is a plus.
For non-EU residents, it is mandatory to have a valid work permit.

Responsibilities:

Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests.
Managing the post-sale when necessary.
Have a unique opportunity to start working in a company with fast-paced growth and to internally progress different job positions.

Apply