Remoote.app

Work from anywhere. Start here.

JobsFree resume builderCompaniesLog in
Apply

Director of Account Management

Posted 2024-11-07

View full description

💎 Seniority level: Director, 5+ years

💸 Salary: 145000 - 175000 USD per year

🔍 Industry: Healthcare and benefits industry

🏢 Company: Garner Health

⏳ Experience: 5+ years

Requirements:
  • 5+ years of experience managing a high-performing B2B account management organization.
  • Experience in the healthcare and benefits industry.
  • Ability to support clients in increasing engagement and maximizing SaaS solution value.
  • Proven ability to build relationships with health and welfare brokers.
  • Excellent communication and presentation skills.
  • Self-starter mindset for a fast-paced startup environment.
  • Desire to improve the healthcare system.
Responsibilities:
  • Leading, coaching, and developing a team of account managers.
  • Designing and building systems and processes for account management.
  • Establishing and managing key broker and client relationships.
  • Monitoring client health and success KPIs.
  • Developing and executing strategy plans to improve client satisfaction and retention.
  • Communicating with key decision makers and broker partners.
  • Collaborating with product, sales, and member services teams.
Apply

Related Jobs

Apply
🔥 Director of Account Management
Posted 2024-11-16

📍 United States

🧭 Full-Time

🔍 EdTech

  • 7+ years of quota-exceeding performance selling or managing SaaS solutions, preferably in the EdTech space.
  • 3+ years of experience managing at least 1 direct report including hiring and talent development.
  • 2+ years of experience designing and implementing strategic plans to reach business targets.
  • Proficiency in Salesforce, Gong, and Microsoft Office.
  • Consultative and solution-oriented sales mindset.
  • Excellent written/verbal communication and presentation skills.
  • Strong organizational skills and attention to detail.
  • Ability to travel 50% or more.

  • Develop and implement the overall Sales strategy in coordination with LINQ senior leadership.
  • Organize team territories for optimal coverage.
  • Design processes to help the team exceed growth targets.
  • Serve as executive sponsor for key clients, building trusted advisor relationships.
  • Conduct routine performance reporting and strategic planning, maintaining high engagement and communication.
  • Maintain knowledge of school districts and engage with senior-level stakeholders.
  • Manage day-to-day sales team operations, forecast accuracy, and customer interactions.

LeadershipSalesforceStrategyBusiness OperationsGoCommunication SkillsCustomer serviceMicrosoft OfficeNegotiationOrganizational skillsPresentation skillsWritten communicationDocumentationCoaching

Posted 2024-11-16
Apply
Apply
🔥 Director of Account Management
Posted 2024-11-07

📍 United States

🧭 Full-Time

🔍 Education or EdTech

🏢 Company: MasteryPrep

  • 7+ years of Customer Success/Account Management Leadership experience in a fast-paced startup or SaaS company.
  • Experience in Education or EdTech is preferred.
  • Proven success in exceeding expansion and retention targets.
  • Strong leadership ability to build and manage high-performing teams.
  • Experience with negotiating diverse customer accounts, from SMB to enterprise.
  • Ability to develop strategic plans and optimize processes for scalability.
  • Empathy for customers combined with a passion for revenue growth.
  • Excellent collaboration skills with cross-functional teams.
  • Highly organized with strong written and verbal communication abilities.
  • Detail-oriented, adaptable, and capable of prioritizing in a dynamic environment.
  • Willingness to travel strategically for high-stakes meetings as needed.
  • A valid U.S. driver's license.

  • Lead the Account Management team with a focus on customer success and growth.
  • Develop and execute proactive customer retention and expansion strategies.
  • Analyze customer experience and health metrics to identify trends.
  • Educate and influence peers on successful strategies.
  • Contribute to new product development based on customer needs.
  • Maximize Account Management tools' effectiveness.
  • Act as an escalation point for complex negotiations.
  • Promote a positive and inclusive corporate culture.

LeadershipPeople ManagementCross-functional Team LeadershipStrategyCommunication SkillsAnalytical SkillsCollaborationNegotiation

Posted 2024-11-07
Apply

Related Articles

Remote Job Certifications and Courses to Boost Your Career

August 22, 2024

Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?

How to Balance Work and Life While Working Remotely

August 19, 2024

Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.

Weekly Digest: Remote Jobs News and Trends (August 11 - August 18, 2024)

August 18, 2024

Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.

How to Onboard Remote Employees Successfully

August 16, 2024

Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.

Remote Work Statistics and Insights for 2024

August 13, 2024

The article explores the current statistics for remote work in 2024, covering the percentage of the global workforce working remotely, growth trends, popular industries and job roles, geographic distribution of remote workers, demographic trends, work models comparison, job satisfaction, and productivity insights.