Why is remote work so nice? Let's try to see!
Apply
Director of Account Management
Posted 5 months agoInactiveViewed
💎 Seniority level: Director, 5+ years
💸 Salary: 145000.0 - 175000.0 USD per year
🔍 Industry: Healthcare benefits
🏢 Company: Garner Health👥 51-100💰 $45,000,000 Series B over 3 years agoBusiness IntelligenceBig DataMedicalEmployee BenefitsHealth Care
🗣️ Languages: English
⏳ Experience: 5+ years
Requirements:
- 5+ years of experience managing and growing a B2B account management organization in the health and benefits industry.
- Proven ability to build strong relationships with brokers.
- Experience in supporting clients to increase engagement and maximize SaaS solutions.
- Passion for delivering an excellent client experience.
- Strong systematic thinking and operational process design skills.
- Excellent communication and presentation skills.
- Ability to work in a fast-paced startup environment.
Responsibilities:
- Leading a team of account managers to deliver excellent client experiences for the small market business.
- Designing and building systems and processes for scaling the account management team.
- Establishing and managing key broker and client relationships.
- Monitoring client health and success KPIs and developing strategies to improve client satisfaction and retention.
- Collaborating with cross-functional teams to achieve enrollment and engagement goals.
Related Jobs
Apply
🔥 Director of Account Management
Posted about 1 month ago
📍 United States, Canada, Mexico
🧭 Full-Time
🔍 SaaS
🏢 Company: Fleetio
- Experience in building a SaaS Account Management strategy by working with business partners to drive collaboration and alignment, and aligning on key metrics to measure impact
- 5+ years of Leading an Account Management function at a high-growth SaaS company
- 5+ years of Sales Leadership experience leading a high-performing revenue-generating team
- Passionate about forecast accuracy and operational rigor
- Strong verbal and written communication skills
- Excellent presentation and negotiation skills
- Extremely focused and disciplined with your time
- Outstanding work ethic and hustle
- Resourceful and determined, yet not afraid to ask for help
- Excited by technology and its ability to make you more productive
- Ability to travel 30-40% of the time for customer engagements or internal meetings (eg: 2-3 trips each month for 1-2 days each)
- Build and lead a team of Front Line Sales Managers who manage Account Managers focused on delivering additional revenue streams “post-sale”
- Drive strategy to grow revenue within existing accounts by identifying new sales opportunities and successfully guiding them through contracting
- Develop a consultative sales process to help organizations understand how additional Fleetio products and/or services can help them
- Use data and product engagement insights to uncover additional pipeline opportunities within Fleetio’s customer base
- Collaborate with Business Operations, Customer Success, Marketing and Product Management leaders to align strategies for accelerated growth
- Drive proactive and consistent value-based follow-up via a team of Account Managers
- Foster exceptional Salesforce hygiene to provide up-to-date and accurate ongoing forecasts
- Negotiate balanced renewals and expansions that profit our business while benefiting the client
- Collaborate with the Sales and Customer Success team to help maximize client use, value, and satisfaction of our platform
LeadershipSalesforceCross-functional Team LeadershipBusiness OperationsStrategic ManagementCommunication SkillsCollaborationMentoringPresentation skillsWritten communicationCoachingExcellent communication skillsAccount ManagementNegotiation skillsSales experienceTeam managementCRMFinancial analysisCustomer SuccessSaaS
Posted about 1 month ago
ApplyApply
🔥 Director of Account Management, Financial Services
Posted 2 months ago
📍 United States
🧭 Full-Time
💸 170000.0 - 190000.0 USD per year
🔍 Financial Services
🏢 Company: AlphaSense👥 1001-5000💰 $650,000,000 Series F 10 months agoArtificial Intelligence (AI)Search EngineMarket ResearchSaaSMachine LearningAnalytics
- 10+ years of work experience in sales, account management, or client success.
- 5+ years of direct people management experience within the Financial Services space.
- High aptitude and willingness to learn on the job.
- Ability to explain complex issues in simple terms.
- Experience operationalizing the customer journey.
- Confident and consultative client-facing professional.
- Motivation to contribute in a dynamic entrepreneurial team culture.
- Superior rapport-building skills with a positive personality.
- Outstanding oral, written, and presentation skills.
- Effective time management skills under pressure.
- Willingness to travel.
- Ability to work autonomously in a fast-growing company.
- Directly lead a team of FS Account Managers to achieve and surpass dollar renewal rate targets.
- Drive successful customer outcomes by increasing renewal rates and reducing churn.
- Expand revenue through building deeper relationships and influencing future lifetime value.
- Coach and mentor team members on best practices and accountability.
- Provide performance transparency to the leadership team.
- Recruit top talent and participate in onboarding new hires.
- Collaborate with sales for successful growth outcomes.
LeadershipData AnalysisFinancial ManagementCoachingAccount ManagementClient relationship managementTeam managementCustomer Success
Posted 2 months ago
ApplyApply
🔥 Director of Account Management
Posted 5 months ago
📍 Wilmington, Irvine, Austin
🧭 Full-Time
🔍 EdTech
- 7+ years of quota-exceeding performance selling or managing SaaS solutions, preferably in the EdTech space
- 3+ years of experience managing at least 1 direct report (preferably in a B2B industry)- this includes hiring, performance management, and talent development.
- At least 2+ years of experience designing and implementing strategic plans to successfully reach business targets
- At least 2+ years of experience utilizingtools such as Salesforce, Gong, and Microsoft Office
- Consultative and solution-oriented sales mindset
- Ability to deliver results, work within a “team first” environment and operate with an entrepreneurial spirit- You are the CEO of your team/territory.
- Proven track record in meeting or exceeding performance goals
- Excellent written/verbal communication and presentation skills with demonstrable ability to understand our programs and deliver successful presentations to decision-makers
- Detail-oriented with the ability to learn quickly and manage multiple relationships while setting priorities and remaining organized
- Excellent negotiation and leadership skills
- Has a growth mindset and thrives in a culture of coaching, feedback, and encourages self-reflection and personal development
- Excellent organizational skills and attention to details, including ability to document customer interactions
- Strong presentation skills for both remote and onsite customer interaction
- Ability to travel 50%+
- Develop and implement the overall Sales strategy in coordination with LINQ senior leadership and advise on potential opportunities and risks
- Effectively organize the team’s territories to ensure optimal coverage
- Design and implement processes and standard operating procedures to help the team reach and exceed annual growth targets
- Serve as executive sponsor for key clients, developing a trusted advisor relationship and understanding their strategies and KPIs
- Develop and maintain high levels of engagement and communication, conduct routine performance reporting, strategic planning, and executive business reviews
- Maintain in-depth knowledge of school districts and high visibility with them, demonstrating quality contact with senior-level district stakeholders
- Hire, coach, and develop a team of sales professionals focused on working with public school districts
- Teach and reinforceLINQ sales methodology to advance needed sales skills
- Coach sales professionals at multiple levels how to design a sales strategy and drive revenue growth
- Model how to properly lead client facing meetings
- Manage day-to-day operations of the sales team including maintaining an accurate forecast, managing escalations from direct reports, ensuring the delivery and documentation of high-quality engagements throughout the customer lifecycle, and facilitating weekly one-on-one and team meetings
- Create and maintain an updated forecast to predict future business performance
- Collaborate with cross-functional teams to ensure we constantly deliver value to our customers
- Ensure all activities are accurately recorded in Salesforce
- Participate in relevant industry forums and establish a reputation and network within the wider education technology industry
- Track and analyze upsell activities to understand and capitalize on performance
- Deliver regular reports to leadership on territory health
LeadershipSalesforceStrategyBusiness OperationsGoCommunication SkillsCustomer serviceMicrosoft OfficeNegotiationOrganizational skillsPresentation skillsWritten communicationDocumentationCoachingClient relationship management
Posted 5 months ago
ApplyRelated Articles
Posted 7 months ago
Insights into the evolving landscape of remote work in 2024 reveal the importance of certifications and continuous learning. This article breaks down emerging trends, sought-after certifications, and provides practical solutions for enhancing your employability and expertise. What skills will be essential for remote job seekers, and how can you navigate this dynamic market to secure your dream role?
Posted 8 months ago
Explore the challenges and strategies of maintaining work-life balance while working remotely. Learn about unique aspects of remote work, associated challenges, historical context, and effective strategies to separate work and personal life.
Posted 8 months ago
Google is gearing up to expand its remote job listings, promising more opportunities across various departments and regions. Find out how this move can benefit job seekers and impact the market.
Posted 8 months ago
Learn about the importance of pre-onboarding preparation for remote employees, including checklist creation, documentation, tools and equipment setup, communication plans, and feedback strategies. Discover how proactive pre-onboarding can enhance job performance, increase retention rates, and foster a sense of belonging from day one.