Director of Account Management

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Requirements:

• Experience in building a SaaS Account Management strategy by working with business partners to drive collaboration and alignment, and aligning on key metrics to measure impact
• 5+ years of Leading an Account Management function at a high-growth SaaS company
• 5+ years of Sales Leadership experience leading a high-performing revenue-generating team
• Passionate about forecast accuracy and operational rigor
• Strong verbal and written communication skills
• Excellent presentation and negotiation skills
• Extremely focused and disciplined with your time
• Outstanding work ethic and hustle
• Resourceful and determined, yet not afraid to ask for help
• Excited by technology and its ability to make you more productive
• Ability to travel 30-40% of the time for customer engagements or internal meetings (eg: 2-3 trips each month for 1-2 days each)

Responsibilities:

• Build and lead a team of Front Line Sales Managers who manage Account Managers focused on delivering additional revenue streams “post-sale”
• Drive strategy to grow revenue within existing accounts by identifying new sales opportunities and successfully guiding them through contracting
• Develop a consultative sales process to help organizations understand how additional Fleetio products and/or services can help them
• Use data and product engagement insights to uncover additional pipeline opportunities within Fleetio’s customer base
• Collaborate with Business Operations, Customer Success, Marketing and Product Management leaders to align strategies for accelerated growth
• Drive proactive and consistent value-based follow-up via a team of Account Managers
• Foster exceptional Salesforce hygiene to provide up-to-date and accurate ongoing forecasts
• Negotiate balanced renewals and expansions that profit our business while benefiting the client
• Collaborate with the Sales and Customer Success team to help maximize client use, value, and satisfaction of our platform