Apply๐ US, Canada
๐งญ Full-Time
๐ธ 110000 - 140000 USD per year
๐ Technology Consulting
๐ข Company: Bryant Park Consulting
- Bachelor's or advanced degree in Business, Accounting, Finance, Computer Science, Information Systems or MBA.
- 3+ years of hands-on NetSuite experience, including configuration, implementation, and administration.
- 3+ years of industry expertise in the Services Vertical (Financial Reports, Intercompany Management, etc.).
- NetSuite Certifications preferred (ERP Consultant, Advanced Revenue Management, etc.).
- Experience with ERP best practices and application integrations (Celigo, Boomi, etc.).
- Ability to manage client and team interactions and communicate with diverse audiences.
- Experience managing a team of 5+ consultants.
- Act as subject matter expert and key contributor to service transition and service delivery for assigned accounts.
- Ensure client satisfaction on assigned accounts by addressing requests within defined SLAs; typically 3-6 projects.
- Proactively review workload and redistribute as necessary.
- Conduct regular account reviews to identify client satisfaction, process adherence, and opportunities for improvement.
- Serve as primary lead/contact for assigned clients.
- Review contracts for special terms and monitor billings and renewals.
- Lead initiatives to improve Managed Services delivery.
- Train and mentor team on technical and functional skills.
- Advise clients on best practices and software functionality.
- Act as primary Technical Account Manager for key accounts.
- Design dashboards to track Key Performance Indicators.
OracleSalesforceShopifyStrategy
Posted 2024-10-21
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