MIIB Designer

View full description

Requirements:

• Native speaker level of Korean language fluency in both written and verbal communications.
• Excellent written and verbal English skills.
• Experience in e-commerce logistics operations, particularly in warehouse and last mile operations.
• Experience in supporting clients within a technology solutions or operational environment.
• Experience of working cross-functionally to drive partnerships or projects.
• Strong stakeholder, relationship building, and networking skills.
• Comfortable communicating with large groups.
• Self-motivated with an ability to deliver to deadlines and multi-task under pressure.
• Highly organized, resilient, and detail-oriented.
• Strategic thinker, comfortable dealing with ambiguity and uncertainty.
• Ability to handle difficult situations positively, confidently, and pragmatically.

Responsibilities:

• Primary point of contact for Partners’ operational teams for the effective use of OSP.
• Leading successful deployments and operational go lives for OSP features, ensuring Partners are prepared and ready.
• Coordinating with Ocado teams to ensure Partners receive the knowledge and information required for successful utilisation of OSP.
• Collaborating with other Ocado teams to build and maintain positive Partner relationships.
• Reviewing and maintaining excellent knowledge of Partner KPIs and performance.
• Sharing best practices with Partner OSP teams.
• Highlighting process improvements within Ocado and Partner OSP operations.
• Balancing the needs of Partners with respect for resource constraints of both Ocado and Partners.