MIIB Designer

Native speaker level of Korean language fluency in both written and verbal communications. Excellent written and verbal English skills. Experience in e-commerce logistics operations, particularly in warehouse and last mile operations. Experience in supporting clients within a technology solutions or operational environment. Experience of working cross-functionally to drive partnerships or projects. Strong stakeholder, relationship building, and networking skills. Comfortable communicating with large groups. Self-motivated with an ability to deliver to deadlines and multi-task under pressure. Highly organized, resilient, and detail-oriented. Strategic thinker, comfortable dealing with ambiguity and uncertainty. Ability to handle difficult situations positively, confidently, and pragmatically.

Primary point of contact for Partners’ operational teams for the effective use of OSP. Leading successful deployments and operational go lives for OSP features, ensuring Partners are prepared and ready. Coordinating with Ocado teams to ensure Partners receive the knowledge and information required for successful utilisation of OSP. Collaborating with other Ocado teams to build and maintain positive Partner relationships. Reviewing and maintaining excellent knowledge of Partner KPIs and performance. Sharing best practices with Partner OSP teams. Highlighting process improvements within Ocado and Partner OSP operations. Balancing the needs of Partners with respect for resource constraints of both Ocado and Partners.