- Lead field startup/commissioning activities including the development of commissioning plans and providing onsite support.
- Provide support to the product development, engineering, and factory testing teams to ensure products meet compliance and safety requirements.
- Provide remote or onsite expert-level technical support to Operations Field Service Technicians.
- Lead technical support training activities, including the development of training aids and curriculum.
- Lead root-cause analysis (RCA) and corrective action initiatives.
- Support service process enhancements, workflow optimization, and new service tools.
- Support development of product job aids, work instructions, and technical bulletins.
Troubleshooting