- Own technical value realization for a portfolio of strategic customers, from first live data through durable adoption and expansion.
- Work directly inside customer tenants and systems to understand their AI workflows, operational constraints, and most consequential problems.
- Independently interrogate traces using Origin's dashboard, SQL and ClickHouse, APIs, and MCP-based tools.
- Turn discoveries into working artifacts, such as queries, canvases, dashboards, signals, integrations, workflows, prototypes, and production code.
- Lead technical discovery with customer engineers, security teams, AI platform teams, and executives.
- Design and implement custom telemetry integrations, data adapters, analytical logic, and full-stack experiences for complex customer environments.
- Convert field experience into product leverage by documenting reusable patterns and identifying recurring gaps for the Product and Engineering roadmap.
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