- Review and clear fraud alerts generated from monitoring systems related to wires, ACH, online banking activity, check fraud, and other transactional fraud typologies.
- Analyze transactional activity to determine whether alerts represent legitimate customer behavior or potential fraud.
- Document investigative findings clearly and consistently within case-management systems.
- Escalate suspicious or confirmed fraud activity to senior analysts or fraud management.
- Collaborate with internal partners such as operations, customer service, and wire teams.
- Comply with all bank policies, procedures and regulatory requirements related to fraud detection and customer protection.
Data Analysis