- Own and expand relationships with VP and C-level stakeholders.
- Serve as a technical translator between client stakeholders and internal product, engineering, and delivery teams.
- Lead customer engagements from onboarding through expansion by orchestrating success plans and roadmaps.
- Accountable for NRR, adoption, usage, and strategic expansion within accounts.
- Serve as the connective tissue between Sales, Delivery, Product, and FDE teams.
- Help clients unlock new applications and workflows using the platform.
- Proactively generate customer success stories and co-marketing opportunities.
Project ManagementRESTful APIsAccount Management+2 more