- Nurture partner relationships. You're their go-to at Octopus Legacy. Know the network, understand their businesses and be a key point of contact for anything they need.
- Drive engagement and adoption. Walk partners through the product, remove blockers and get them using the service properly.
- Manage onboarding at volume, making the experience as smooth and low-friction as possible.
- Spot opportunities to grow each account. Identify which partners could be doing more with us and build the case for them to expand.
- Spot what's not working and feed it back. Your insight into what partners need will directly influence the product roadmap.
- Build a system that scales. Today, much of this sits in senior leadership's heads. You'll build the cadence, structure and tooling that lets us manage our partner network properly, and grow it from there.