- Answer incoming phone calls and respond to insurance and patient balance inquiries professionally.
- Process insurance claim denials and resubmit claims with necessary supporting documentation.
- Retrieve clearing house reports daily and identify/resubmit rejected claims.
- Monitor and manage the full accounts receivable cycle to ensure timely follow-up on balances.
- Post insurance and patient payments accurately, both manually and electronically.
- Reconcile daily, weekly, and monthly financial transactions.
- Collaborate with clinical teams to verify coding, documentation, and insurance details to reduce rejections.
Microsoft ExcelHIPAA