ClarityPay

ClarityPay is a financial services technology company that offers installment loans to consumers at the point of sale.

11-50 employees

Founded 2024

Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.

Open Positions3

New York, NY; Atlanta, GAFull-TimeFinTechPosted

Director of Client Success

Be the main point of contact, channeling needs between clients and internal teams.
Lead the overall client implementation work plan, collaborating with internal teams and client associates.
Establish client and internal expectations for performance, track results, and report to stakeholders.
Continually monitor and analyze performance and customer experience data.
Develop growth and success plans, identify opportunities, present value-added analysis, and ensure program performance aligns with strategy.
Handle day-to-day operational issues and provide support to clients, advocating with internal support teams.
Coordinate, develop, and deliver regular client reviews and updates.
Ensure legal and compliance requirements are addressed and all contractual obligations are fulfilled.
Share best practices and learnings to improve internal results.
Perform other duties and/or special projects as assigned.

Data AnalysisMicrosoft ExcelPowerPoint

Showing 1 of 3 positions

About ClarityPay

ClarityPay is transforming point-of-sale lending, helping merchants unlock growth and build lasting customer relationships. You'll work on a platform that delivers intelligent credit solutions, customizing offers for diverse customer segments. Imagine enabling instant financing decisions for customers across the entire credit spectrum, from sub-prime to super-prime. ClarityPay's advanced data models and underwriting go beyond traditional credit scores, optimizing conversions and long-term ROI for businesses. The platform streamlines operations for both in-store and online merchants, providing configurable pay-over-time plans. These range from short-term installments to longer-term revolving lines, giving merchants full control over the customer experience and brand.

How We Work

You will be part of a team that values collaboration, clear purpose, and data-driven action. We balance speed with excellence to deliver exceptional customer experiences. ClarityPay embraces a remote-first work model, offering flexibility for team members across the United States. For those in the Minneapolis/St. Paul, New York City, or Atlanta areas, hybrid options are available.

Why Join Us

Shape the future of consumer finance by building innovative, configurable credit tools that serve a broad range of customers.
Drive significant impact in a rapidly growing fintech, with opportunities to lead and develop new financial products.
Contribute to a company that prioritizes data, precision, and intelligence to solve complex credit challenges.
Work in a collaborative, remote-first environment that balances speed and excellence.

Benefits & Perks

Competitive compensation and equity package.
Comprehensive medical, dental, and vision benefits.
401k program.

Tech Stack

analyticswidgets

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