- Review invoices for accuracy and issue payment to repair facilities nationwide
- Analyze information in contracts and claim system to apply appropriate benefit amounts
- Distribute internal information to aid Claims Adjudication Department
- Answer phone inquiries and provide information and explanations on the various levels of contract coverage and terms
- Manage workflow, process and complete all payment requests and documents according to established procedures
- Participate in team meetings and training via camera as required
Customer serviceMicrosoft OfficeData entry