- Maintain accurate retirement plan documentation and ensure compliance with STRS and PERS regulations.
- Serve as the primary liaison for clients with County Offices of Education, CalSTRS, and CalPERS.
- Resolve escalated reporting issues and discrepancies by interpreting relevant laws and policies.
- Audit, process, and reconcile retirement and benefit contributions in collaboration with payroll teams.
- Manage open enrollment processes including rate updates, enrollments, and plan changes.
- Communicate with insurance carriers to resolve billing and enrollment inquiries.
- Provide guidance to payroll staff on retirement reporting and benefits deductions.
- Conduct training sessions on retirement and benefits best practices.
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