Portless

Portless fulfills e-commerce orders directly from China to your customer's front door.

11-50 employees

Logistics

Private Company

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Logistics E-Commerce Transportation

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions5

United States. CanadaFull-TimeLogistics, E-commercePosted

Implementations Engineer

Lead the end-to-end onboarding process, providing personalized support and setting expectations for project milestones.
Develop detailed implementation plans ensuring projects are completed on time and within scope.
Maintain clear, consistent updates for stakeholders, identifying potential delays before they escalate.
Lead the integration of client ERP/OMS systems with Portless via API and EDI protocols.
Oversee the migration of SKU and inventory data, ensuring formats are mapped correctly and validated for accuracy.
Resolve complex issues during the setup of Shopify configurations and custom integrations.
Partner with Operations to validate workflows for receiving, picking, and packing.
Coach merchants on product best practices, labeling, and inbound routing requirements to ensure efficient receiving.
Ensure physical pack stations and replenish strategies are optimized for the merchant's profile.
Lead the transition from sandbox to production, ensuring all technical and operational "go-live" criteria are met with 100% accuracy.
Develop comprehensive merchant-specific SOPs and technical maps.
Conduct formal handoff sessions to the Hypercare and Customer Success teams to ensure long-term stability.
Act as the primary technical point of contact during the immediate "Day 1" window, resolving any initial friction before officially graduating the merchant to Hypercare.
Conduct post-implementation reviews to identify framework improvements, ensuring each subsequent launch is faster and more efficient than the last.

SQLShopifyMicrosoft Excel+1 more

Showing 1 of 5 positions

About Portless

Portless is transforming global e-commerce by offering direct fulfillment from manufacturing hubs in China to customers across 55+ countries. You can eliminate the traditional 60-90 day ocean freight model, gaining faster, more flexible logistics. With over 2.9 million packages shipped and a 99.8% pick-and-pack accuracy rate, Portless empowers e-commerce brands to optimize operations and achieve significant growth by turning inventory into cash quickly. They integrate with major e-commerce platforms, providing simple connections for seamless order processing.

How We Work

Portless fosters a culture that values ideas, ownership, and growth. You'll join a remote-first team of bold thinkers, builders, and problem-solvers dedicated to creating seamless solutions. The company operates with a strong focus on collaboration and shared success. Expect a coaching culture where focused, actionable feedback helps you improve weekly.

Why Join Us

Shape the future of global e-commerce logistics by redefining how brands manage fulfillment.
Influence outbound sales strategy and execution from the ground up, helping define what "great" looks like.
Work in a high-growth environment, backed by $18M in Series A funding, with aggressive revenue growth.
Contribute to a product that directly impacts customer cash flow and international expansion.
Be part of a remote-first team that values continuous learning and professional development.

Benefits & Perks

Competitive base salary with uncapped commission for sales roles.
Equity in a fast-growing, venture-backed company.
Full benefits package.
Remote-first work environment with occasional team onsites.
Paid Time Off (for Senior Software Engineer role).

Tech Stack

widgetsmobileanalytics

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