Apply📍 Canada
🔍 Utilities and Smart Technology
- 10+ years of expertise in driving digital transformation, IT strategy, or related fields
- Proven experience leading large-scale digital transformation projects within mid-to-large sized environments, with a track record of successful implementation and delivery
- Deep understanding of cloud, AI, automation, and data analytics
- Extensive experience with Microsoft solutions, leveraging the full suite of Microsoft tools to drive productivity, streamline workflows, and enhance operational efficiency
- Experience with Genesys or other IVR technologies to drive innovation and operational efficiency would be considered an asset
- A demonstrated track record of aligning digital initiatives with business objectives, driving tangible, measurable outcomes
- Strong ability to develop and execute long-term strategies, aligning technology initiatives with business goals
- Experience leading change management initiatives, ensuring smooth transitions to new technologies and processes
- Skilled in managing vendor relationships, ensuring successful deployment and integration of digital solutions
- Ability to establish and monitor key performance indicators (KPIs) to measure the impact of digital transformation initiatives
- Experience managing cross-functional teams and engaging with senior leadership
- Exceptional communication, leadership, and stakeholder management skills
- Develop and execute a comprehensive digital transformation strategy aligned with business goals
- Lead the adoption of emerging technologies such as AI, cloud computing, automation, and data analytics to drive operational efficiency and customer engagement
- Oversee the modernization of legacy systems, ensuring seamless integration of new digital tools
- Champion a data-driven culture, utilizing analytics and insights to make informed business decisions
- Collaborate with IT, marketing, operations, and other business units to implement digital initiatives successfully
- Identify and evaluate digital solutions that improve internal workflows, enhance customer experiences, and drive revenue growth
- Ensure cybersecurity and compliance best practices are embedded in digital initiatives
- Lead, mentor, and inspire a team of digital professionals
AWSLeadershipProject ManagementSQLAgileArtificial IntelligenceCloud ComputingCybersecurityData AnalysisCross-functional Team LeadershipAzureStrategic ManagementCommunication SkillsRESTful APIsData visualizationStakeholder managementData modelingData analyticsChange Management
Posted about 10 hours ago
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