- Conduct high-volume inbound and outbound calls, emails, and follow-ups
- Convert inquiries into registrations for camps, leagues, and programs
- Proactively generate new leads through outreach and follow-ups
- Build, manage, and maintain a healthy sales pipeline
- Track all interactions accurately using CRM systems
- Build strong rapport with parents and guardians
- Understand customer needs and recommend best-fit programs
- Deliver a high-energy, positive, and professional experience
- Confidently present program offerings and value propositions
- Overcome objections and close enrollments
- Consistently meet or exceed individual sales targets
- Communicate fluently in both English and Spanish
- Work closely with operations and program teams
Customer serviceLead GenerationCRM