Lightrun

👥 51-100💰 $18,000,000 Series B over 2 years agoSoftware💼 Private Company

Lightrun is revolutionizing how developers debug and monitor live applications. Our powerful production debugger allows developers to securely add logs, metrics, and traces in real-time, without code changes or restarts. We empower R&D teams with 100% code-level observability, boosting developer productivity and driving faster innovation. As a market leader in Developer Observability, Lightrun is trusted by industry leaders. Our technology stack includes DNSSEC, Cloudflare JS, Amazon Virginia Region, and PayPal. We are committed to building cutting-edge, AI-powered solutions and fostering a collaborative engineering culture. Our engineering team is highly skilled and we're focused on delivering value to our customers. Our products, SDK and Management Server, are designed to give developers the tools they need. With our recent Series B funding of $18M, we are experiencing significant growth and expanding our team globally. Our engineering practices involve a commitment to quality, performance, and innovation. We offer remote opportunities and a supportive environment that encourages continuous learning and professional development. We are actively looking for talented individuals to join our team and shape the future of autonomous software.

Related companies:

🏢 Garner Health

👥 51-100💰 $45,000,000 Series B over 3 years agoBusiness Intelligence Big Data Medical Employee Benefits Health Care

Website LinkedIn Email Twitter

🏢 ASG

👥 51-100 Education Information Services Financial Services

Website LinkedIn Email Facebook Twitter

🏢 Afresh

👥 51-100💰 $115,000,000 Series B almost 3 years agoArtificial Intelligence (AI)Logistics Food and Beverage Machine Learning Agriculture Supply Chain Management Software

Website LinkedIn Email Twitter

Jobs at this company:

Apply

🔥 VP, Marketing

Posted about 1 month ago

🔍 Marketing

🔧 Requirements

10+ years of progressive B2B marketing experience, including at least 3 years in VP or senior executive roles.
Proven track record of successfully building a distinctive brand in startup environments.
Deep expertise in marketing technical SaaS products (e.g., DevTools, DevOps, AppSec, AIOps, Observability).
Demonstrated experience in executing effective ABM programs, navigating complex enterprise sales cycles, and deploying successful field marketing initiatives.
Strong relationships with analyst firms and proven ability to enhance MQ/Wave placements.
Exceptional leadership skills, able to inspire, coach, and develop high-performing teams.
Outstanding communication and strategic collaboration capabilities.
Comfort with ambiguity, a proactive approach to decision-making, and agility in fast-paced environments.

💡 Responsibilities

Ensure every marketing initiative aligns closely with measurable sales impact and proven ROI.
Refine and elevate the Lightrun brand, highlighting our product’s technical innovation and disruptive potential.
Execute targeted ABM strategies for mid-market and enterprise segments.
Transform satisfied users into vocal advocates through scalable programs.
Expand and deepen relationships with leading analyst firms including Gartner and Forrester.
Design and execute impactful field marketing programs, including executive events, technical roundtables, regional activations, and customer advocacy initiatives.
Recruit, mentor, and scale a world-class marketing organization across demand generation, product marketing, communications, and brand.
Align strategically with Sales, Product, and Customer Success teams to ensure cohesive messaging and synchronized initiatives.
Thrive in dynamic environments, comfortable building marketing foundations from scratch.

Posted about 1 month ago

Apply

🔥 Director, Technical Account Management

Posted 3 months ago

📍 United States

🔍 B2B SaaS

🔧 Requirements

8+ years in post-sales, customer success, or technical account management within a B2B SaaS company, preferably in DevOps, Observability, or Developer Tooling.
Strong background in Java, Python, Node.js, or other backend languages, with the ability to troubleshoot live customer environments.
Strong knowledge of observability, logging, tracing, debugging, and cloud-native development.
Track record of scaling post-sales teams, driving retention and advocacy among technical users.
Ability to bridge technical depth with business outcomes, ensuring customers achieve long-term success and ROI.
Experience aligning with Sales, Product, and Engineering to shape strategy, improve processes, and enhance the customer experience.
Ability to analyze customer data to predict churn, drive engagement, and inform product development.

💡 Responsibilities

Own the End-to-End Customer Journey – Drive TAM engagement from onboarding to renewal, ensuring adoption, retention, and expansion.
Scale & Lead a High-Performance Team – Hire, develop, and mentor a team of Technical Account Managers (CTAMs) and post-sales with deep technical expertise.
Technical Account Leadership – Guide customers in instrumenting live applications, troubleshooting real-time issues, and optimizing their observability stack.
Strategic Account Growth – Partner with Sales to drive upsell and cross-sell opportunities by demonstrating clear business value.
Customer Advocacy & Product Influence – Act as the voice of the customer, providing real-world feedback to shape Lightrun’s product roadmap.
Data-Driven Optimization – Define and track key customer health metrics, adoption rates, and churn indicators, implementing proactive intervention strategies.
Escalation & Support Management – Lead technical escalations, working closely with Engineering to resolve complex customer challenges.

Backend DevelopmentNode.jsPythonCloud ComputingJavaJava EEKubernetesRESTful APIsDevOpsTroubleshootingDebuggingCustomer SuccessSaaS

Posted 3 months ago

Apply