Visiting Media

👥 51-100💰 Private about 2 years agoAdvertising Sales Enablement Marketing💼 Private Company

Visiting Media empowers the hospitality industry with cutting-edge sales enablement solutions. Our flagship product, TrueTour, a visual selling platform, reaches tens of millions of users globally, helping hotels and resorts connect with clients more effectively. We're a leader in the hospitality tech space, recognized for our innovative approach to visual sales and marketing. Our tech stack includes a robust blend of modern tools: NetSuite, Tesorio, iPhone/Mobile compatibility, Viewport Meta, Google Tag Manager, and a Content Delivery Network, all supporting a dynamic and efficient workflow. We foster a collaborative remote work environment where innovation thrives, and we encourage continuous learning and improvement. Backed by JMI Equity, Visiting Media is experiencing significant growth, expanding our remote teams and developing new sales enablement products to further support our customers. We are a company of passionate individuals committed to creating a best-in-class experience for our clients and employees. We prioritize a positive and inclusive work environment that values diversity and teamwork. Our steady growth trajectory and investments in technology reflect our dedication to excellence and our mission to transform the hospitality sales process.

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Jobs at this company:

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🔥 Manager, Customer Success

Posted 9 days ago

📍 United States

💸 80000.0 - 90000.0 USD per year

🔍 Hospitality

🔧 Requirements

Proven experience in leading and managing customer success, account management, or related teams.
Exceptional leadership skills, with a demonstrated ability to inspire, guide, and develop high-performing teams.
Data-driven mindset, capable of using metrics to guide decision-making and drive team performance.
Proficiency in using customer relationship management (CRM) systems and relevant software.
Experience in the hospitality industry

💡 Responsibilities

Lead, mentor, and inspire a team of Customer Success Managers, providing guidance, coaching, and support to enhance individual and team performance.
Foster a positive and collaborative team culture that values customer success, innovation, and continuous improvement.
Develop and execute a comprehensive customer success strategy that aligns with the company's goals and objectives.
Ensure the team consistently delivers exceptional value and support to clients, driving long-term partnerships and satisfaction.
Lead by example in building and maintaining strong client relationships, acting as a role model for the team in effectively understanding and meeting customer needs.
Oversee team operations, including expansion pursuits, integration assurance, training, reviews, and renewal discussions, ensuring they are carried out with precision and excellence.
Collaborate closely with other departments, including sales, product, and leadership teams, to ensure alignment on customer needs, product enhancements, and business objectives.
Serve as a strong advocate for our customers within the company, representing their needs, feedback, and challenges to influence product development and improvements.
Collaborate with leadership to develop and refine customer success strategies, staying ahead of industry trends and best practices to continuously elevate the team's effectiveness.

LeadershipData AnalysisPeople ManagementCross-functional Team LeadershipCommunication SkillsMentoringCoachingAccount ManagementClient relationship managementSales experienceTeam managementCRMCustomer supportCustomer Success

Posted 9 days ago

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🔥 Head of Financial Planning and Analysis (FP&A)

Posted 11 days ago

🔍 SaaS and hospitality-tech

🔧 Requirements

Bachelor’s degree in Finance, Accounting, Economics, or related field; Master’s (MBA or MAcc) preferred.
Experience at the Senior Manager or Director level in an FP&A group.
Progressive finance experience within high-growth software/SaaS companies; hospitality industry experience is a significant advantage.
Experience in financial modeling, forecasting, strategic financial planning, and AI-driven finance automation. Experience and proficiency using Python preferred.
Background in analytics and data-driven decision-making, with the ability to interpret and leverage financial and operational data to drive impact.
Experience with PE-backed environments and an understanding of growth-stage finance dynamics.
Experience leveraging AI and automation in finance workflows to improve forecasting, efficiency, and accuracy.
Proficiency in financial systems, BI tools, and advanced Excel; experience with 3rd gen FP&A tools (e.g., Pigment, Cube, Mosaic, Datarails, or similar) is a plus.

💡 Responsibilities

Develop, maintain, and enhance financial models, forecasts, and performance dashboards.
Analyze financial and operational data to provide actionable insights and support strategic initiatives.
Identify opportunities across the business where financial insights can drive efficiency, growth, and profitability.
Partner with key stakeholders to develop financial plans aligned with company objectives and growth targets.
Collaborate with the VP of Finance, Controller, RevOps, and Executive Leadership Team to support initiatives such as pricing strategy, expansion planning, and operational efficiencies.
Identify and implement AI-driven tools and automation to enhance scalability, efficiency, and accuracy in financial forecasting, scenario planning, and operational reporting.
Translate financial data and insights into clear, actionable strategies that are easily understood across teams and drive decision-making.
Track key financial and operational KPIs, conduct variance analysis, and provide recommendations for improvement.
Prepare materials for board meetings, investor updates, and strategic discussions.
Identify and implement tools and methodologies to improve financial analysis, reporting, and automation.
Evaluate potential investments, new revenue streams, and expansion opportunities through financial modeling and scenario planning.
Develop a deep understanding of the SaaS and hospitality-tech industries and leverage industry trends, benchmarks, and best practices to drive financial and strategic decision-making.

Posted 11 days ago

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