Edge

👥 1-10EducationE-Commerce💼 Private Company
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Edge is a rapidly growing B2B SaaS company revolutionizing the way businesses connect with their customers. We empower companies to enhance customer relationships, garner positive online reviews, and unlock substantial financial rewards. Having already supported over 5,000 companies and 110,000 employees, we've generated over 3 million online reviews and delivered over $4 million in cash rewards. Our focus is on driving income equality, a mission that fuels our dynamic and results-oriented work environment. Our tech stack leverages modern technologies like Cloudflare JS, Apple Whitelist, and Drupal 8, reflecting our commitment to robust and scalable solutions. We value a collaborative engineering culture that encourages innovation and continuous improvement. We provide comprehensive benefits, including full medical, dental, and vision, unlimited PTO, and a 401k plan. Employees enjoy the flexibility of BYOD and the option to work remotely across the USA or in our Elk Grove, CA office. Driven by a team with deep roots in the service industry, we understand the importance of employee well-being and career growth. We're committed to fostering a supportive and inclusive workplace where every individual's contributions are valued. Our current trajectory shows strong growth and exceptional performance, making this an exciting time to join our team and help shape the future of our company. Edge operates as a for-profit company focused on the e-commerce and education industries. While Crunchbase data shows significant financial figures for similar companies, Edge’s precise funding status is not publicly disclosed.

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🔥 CS Operations Mgr.
Posted 3 days ago

📍 USA

🧭 Full-Time

💸 80000.0 - 100000.0 USD per year

🔍 SaaS/retail tech

  • 3+ years in CS Ops, Revenue Ops, or Sales Ops (SaaS/retail tech preferred).
  • Expert in HubSpot (fields, reporting, workflows) and Google Suite/Excel (pivot tables, VLOOKUPs).
  • Obsessive attention to data accuracy and process minutiae (e.g., date fields, dropdown values).
  • Verify HubSpot fields (churn reasons, dates) and deactivate locations per churn dates.
  • Audit new location onboarding to ensure 100% completion (checklists, HubSpot updates).
  • Build and maintain internal dashboards (e.g., team efficiency metrics).

Process improvementSaaS

Posted 3 days ago
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🔥 CSM
Posted 12 days ago

📍 USA

🧭 Full-Time

💸 70000.0 - 80000.0 USD per year

🔍 Customer Success

  • Tech savvy required - experience with Hubspot, Intercom and Google Sheets heavily preferred
  • Experience onboarding new clients, in particular teaching the technical concepts of the platform to potentially non-technical learners
  • Experience identifying where the product can impact the client
  • Excellent written and verbal communication skills
  • Ability to proactively identify problems and provide solutions
  • Self-sufficient AND a team player
  • Ability to navigate start-up life - we’re on a wild ride and only the FEARLESS will win!
  • Core work includes initiative-taking outreach to current customers through outbound calls, chat, and email.
  • You will own the first 30 days onboarding new partners.
  • Gain deep expertise around Edge’s product and feature offerings and use this knowledge to help our current customers use our product more efficiently and effectively.
  • Use your communication and partnership skills for training and retention.

Communication SkillsClient relationship managementSales experienceCRMCustomer supportCustomer Success

Posted 12 days ago
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