Komodo

👥 1-10Web AppsVideo EditingSoftware💼 Private Company
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Komodo is an EdTech startup dedicated to improving school-wide wellbeing through innovative software solutions. We provide schools with a comprehensive platform to measure and enhance their wellbeing strategies, helping students and staff thrive. Our software offers deep insights into school environments, enabling proactive support and creating safer, happier learning spaces. Our tech stack is built to be mobile-friendly and includes technologies like iPhone / Mobile Compatible, Viewport Meta, Apple Mobile Web Clips Icon, nginx, and Cloudflare CDN. We're a small but growing team with a strong remote culture, currently with 1-10 employees, headquartered in Christchurch, New Zealand. We are expanding globally, and you could be our second UAE-based team member! We are passionate about making a difference in the education sector. We're seeking a School Success Lead in Dubai to join our mission. You will be working with schools to provide excellent customer experience, drive business growth, and contribute to the evolution of our customer success strategies. The role offers the ability to work fully remote, a generous benefits package, and an opportunity to contribute to a company with a clear vision.

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🧭 Full-Time

💸 15000.0 - 17000.0 AED per month

🔍 Education

  • At least 2 years of Customer Success experience or equivalent.
  • Experience across full Customer Sales Cycle.
  • Experience in understanding Customer Success processes.
  • Experience working on account management and growing existing contracts with customers.
  • Experience in presenting training sessions (or presentations) to customers (in-person and virtual), as well as conference speaking.
  • Experience using CRM systems.
  • Availability to travel as needed (domestically and internationally).
  • Hold UAE residence.
  • Hold UAE driving license and own a car.
  • Previous work with or within the education sector (preferred, not essential).
  • Work directly with schools to ensure high-quality customer experience with new and existing customers.
  • Impact the business growth through onboarding new schools (incl. Training sessions), school retention and school rollouts.
  • Aid in the development of the customer success strategies for our schools.
  • Quarterly customer reviews, training sessions, partaking in webinars, creating content for customers, delivering impactful content at workshops, and helping grow our Komodo community.
  • Actively participating in and assisting with your annual KPI's and supporting company growth.
Posted 14 days ago
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