Perform project-based and production support responsibilities as needed to support Apiphani managed client environments inclusive of SAP system migrations, SAP landscape refreshes, data protection including database backup & recovery, HA configurations and ongoing SAP system maintenance activities, e.g., SAP performance management, patching, problem management, etc.
Work within and outside the SAP department to determine best practices for future landscapes
Build and maintain comprehensive documentation for problem resolution actions, root cause, procedures, etc.
Drive continual improvement in systems operations through collaboration with both delivery and development teams
Actively engage in root cause analysis, in collaboration with software development and other delivery teams
Collaborate with team leaders and team members to review workflow processes and SOPs
Execute against defined project goals
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About Apiphani
Apiphani is redefining how organizations manage mission-critical applications by combining expert engineering with advanced AI. We build resilient, high-performance IT environments for enterprises, specializing in strategic and operational consulting, database management, and managed services. Our proprietary Deep Automation™ platform, Luumen, processes vast amounts of machine data, predicting and even autonomously preventing incidents to achieve 100% uptime for clients. Founded in 2018, Apiphani is a fast-growing company, recognized on the Inc. 5000 list for its impressive revenue growth. We serve clients across various industries, particularly in regulated sectors like energy, utilities, and telecommunications, where uptime, security, and performance are non-negotiable.
How We Work
You will join a globally distributed team that values both intensity and kindness. Apiphani fosters a diverse and inclusive environment where every employee feels respected and empowered. We believe that an active, involved culture leads to the best decisions and outcomes for our clients. Our approach emphasizes small, expert teams empowered by automation, rather than large teams of minimally skilled workers. This allows our engineers to focus on meaningful, value-added work, rather than just firefighting. We work remotely, with teams covering most time zones, and prioritize continuous improvement through a rigorous DevOps culture.
Engineering at Apiphani
We are building the future of intelligent infrastructure automation through agentic AI. Our core technology, Deep Automation™, is an AI-driven solution that minimizes human error, proactively prevents incidents, and streamlines resolution processes. Engineers at Apiphani tackle complex challenges by unifying observability, Deep Automation™, and predictive analytics within our Luumen platform. This allows us to eliminate noise, prevent configuration drift, and keep complex IT environments running smoothly. We embrace a DevOps culture, ensuring our software is continually updated based on direct feedback from support teams, field consultants, and clients. Our engineers are empowered to develop, deploy, and maintain industry-leading solutions, leveraging their extensive knowledge and growing professionally in a supportive environment.
Why Join Us
Drive innovation in mission-critical application management with cutting-edge AI and automation technologies.
Contribute to a rapidly growing company, backed by a $25M Series A funding round, with ample opportunities for personal and professional development.
Work in a fully remote, diverse, and inclusive environment that values individual contributions and fosters a strong sense of belonging.
Collaborate with expert engineers on challenging projects that reduce human error and enhance system resilience for major enterprise clients.
Access comprehensive benefits including 100% employer-paid medical/dental/vision for employees and a generous education reimbursement program.
Benefits & Perks
Medical/dental/vision: 100% paid for employees, 50% paid for dependents.
Life and disability: 100% paid for employees.
401K: 3% contribution, no employee contribution necessary.
Education and tuition reimbursement: up to $50K annually.