CENTRL

πŸ‘₯ 11-50πŸ’° 4 months agoComputerSoftwareπŸ’Ό Private Company
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CENTRL is a rapidly growing software company automating risk, privacy, and diligence processes for enterprises. We offer a suite of SaaS solutions, including Privacy360, which helps companies navigate complex global privacy regulations like GDPR, CCPA, and LGPD. Our platform streamlines data mapping, assessment, and data subject access requests, while also providing robust third-party and vendor risk management capabilities. We're making a significant impact on how companies manage critical compliance obligations, ensuring they're secure and prepared for an ever-changing regulatory landscape. Our tech stack leverages a blend of cloud-based and on-premise technologies, including Cloudflare hosting, Microsoft Exchange Online, and Google Apps for Business. We utilize modern tools and technologies that support our agile development methodologies and remote-first work environment. Our team thrives on collaboration and continuous improvement, fostering innovation and a supportive atmosphere. We’re building a scalable, reliable, and secure infrastructure, reflecting our commitment to serving our customers effectively and efficiently. CENTRL is backed by significant venture funding and operates with a global reach, offering fully remote work opportunities. We are committed to providing a positive employee experience, characterized by a collaborative spirit, professional growth opportunities, and flexible work arrangements. With recent rounds of funding, we're scaling rapidly and looking for talented individuals to join our team. We value individuals who are passionate about technology, possess strong problem-solving skills, and are committed to delivering exceptional results. If you are a self-starter, eager to contribute to a high-growth company, and are looking for opportunities to leverage your skills in a dynamic environment, we encourage you to explore our current job openings.

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πŸ“ United States

🧭 Full-Time

πŸ” B2B SaaS

  • Bachelor's degree or equivalent practical experience.
  • 1-3 years of experience in customer service for application support.
  • Ability to work effectively in a remote role.
  • Must be able to work in the specified shift: 5am to 1pm (Eastern) / 4am to 12pm (Central) / 2am to 10am (Pacific).
  • Excellent technical aptitude and comfortable with learning new applications and software tools.
  • Excellent problem-solving skills.
  • Strong planning, organization, & communication skills.
  • Good time management, telephone and customer engagement skills.

  • Help develop Customer Support processes for a rapidly growing organization and team
  • Respond to product functionality and technical support requests for our enterprise business clients in a timely, efficient and professional manner
  • Help customers with application support needs and general technical questions when necessary
  • Perform troubleshooting to identify causes and recommend remedies to user issues, working with internal engineering teams as necessary
  • Provide feedback and analysis to our internal product development team on enhancements & improvements for the product
  • Help develop regular website/application, adoption, usage, and customer support metrics & analytics
  • Help manage our internal Knowledge Base & Production documentation collateral
  • Identify and suggest process improvements to improve customer experience

Communication SkillsCustomer serviceTime ManagementDocumentationProblem-solving skills

Posted about 1 month ago
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πŸ“ United States

🧭 Full-Time

πŸ” Financial Services, SaaS

  • Bachelor's degree or equivalent practical experience.
  • Preferred prior experience as a Business Development Representative or Sales Executive.
  • Prior experience with clients in Financial Services.
  • Prior experience selling SaaS products.
  • Self-starter, working as a remote team member.
  • A proven track record of achieving measurable goals.
  • Strong communication skills.
  • Good time management, telephone and customer engagement skills.
  • Experience with Outreach, Salesforce, 6sense, LinkedIn Sales Navigator, and/or Preqin.

  • The primary responsibility is generating and handing off qualified leads to Account Executives.
  • Articulate CENTRL's business value, assess the use case, and qualify for buying interest.
  • Understand the customer's use case and pain points we are solving and articulate how Centrl can solve them.
  • Utilize various prospecting and database tools, including Outreach, 6sense, Preqin, Salesforce, and LinkedIn Sales Navigator.
  • Research target accounts, identify key decision makers, and generate interest.
  • Conduct high-level conversations throughout an organization, including with Senior Executives.
  • Manage leads and outreach strategy in Outreach and Salesforce and coordinate with the Sales team.
  • Monitor and qualify inbound marketing leads.
  • Update and manage all sales activities, opportunities, and account information in Salesforce.
  • Consistently achieve a monthly quota of qualified opportunities.

Business DevelopmentSalesforceCommunication SkillsTime ManagementResearchLead Generation

Posted 3 months ago
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