Apply📍 United States, Canada
🧭 Full-Time
🔍 Consulting
- Four-year degree in Business, Accounting, MIS or equivalent is required.
- A minimum of three years of implementation and support experience with Acumatica, with a specific module focus on one or more the following areas: Construction or Field Services.
- Experience working within customer-facing business functions.
- Strong collaboration skills.
- Professional demeanor.
- Excellent written, oral, and interpersonal communication skills.
- Flexibility: task assignment, priorities, work environment.
- Open minded, desire to learn.
- Quick thinker, creative problem solver.
- Detail oriented, strong analytical, numerical, planning and reasoning abilities.
- Ability to work independently and on a team.
- Implement and support Acumatica ERP for new and existing customers.
- Provide detailed consulting estimates and implementation project plans.
- Establish and maintain “trusted advisor” relationship with customers. Negotiate resolutions to business/process/functional issues with business stakeholders.
- Provide weekly status reports.
- Follow Acumatica’s implementation methodologies.
- Achieve utilization targets while achieving high customer satisfaction.
- Demonstrate expert proficiency with at least one main focus area and intermediate proficiency with other two focus areas, obtain appropriate certifications, and build industry expertise.
- Lead requirements gathering and design activities, interact with the Consulting Team and Client Team to collect information, lead and/or oversee and provide guidance on configuration, training, testing, and go-live activities of medium size or complexity.
- Proactively communicate status, issues, and concerns to director, project manager, and/or architect/lead.
- Provide coaching and quality assurance to ensure team members are following NexTec Implementation Methodology and best practices.
- Demonstrate strong verbal and written communication skills.
- Tailor communication style in order to communicate at multiple levels of an organization and provide guidance to less experienced team members.
- Facilitate group discussions with team members and customers.
- Develop accurate written material and provide guidance and support to less experienced team members to ensure NexTec standard of excellence.
- Monitor project budgets and be able to deliver within them.
- Independently manage work schedule and organize assigned tasks to meet deadlines, independently resolve scheduling/workload conflicts, while responsible for multiple activity streams and tasks. May work with director/project manager to identify and delegate project tasks to team members.
- Leadership role in the change management process demonstrating a solid understanding of change management concepts.
- Other duties as assigned.
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Posted about 1 month ago
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