This company operates with a remote-first culture, allowing team members to work from anywhere. Team members are distributed across the U.S. and Canada.
Act as a senior escalation resource for the NOC and support teams
Lead and execute client-facing infrastructure and cloud projects
Manage and administer Azure environments across a diverse client base
Communicate directly with clients on escalated issues and active projects
Collaborate with the engineering team on process improvements and documentation
Contribute to post-incident reviews and root cause analysis
Support internal initiatives including tooling improvements and platform administration
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About SWK Technologies
SWK Technologies pioneers business transformation by integrating advanced technology solutions. We empower small to mid-sized businesses, enabling growth previously constrained by outdated software and IT infrastructure. Our expertise spans ERP, EDI, WMS, and managed network services. We offer tailored solutions like Acumatica Cloud ERP, Sage Intacct, and Sage 100. As a consistent Acumatica Partner of the Year, and a Sage Diamond Partner, we bring proven excellence to every client engagement. You will join a company dedicated to crafting solutions that elevate businesses to new levels of efficiency.
How We Work
You will join a remote-first workplace with a flexible culture. Our team collaborates across the United States. We emphasize cybersecurity and secure cloud platforms for all operations. Employees consistently rate our CEO and leadership highly. We uphold values of integrity, respect, transparency, and accountability. You will find a community that prioritizes innovation and presence.
Why Join Us
Drive significant impact by transforming client operations with cutting-edge ERP solutions.
Work in a remote-first environment offering flexibility and autonomy.
Contribute to a company recognized as a top partner by industry leaders like Acumatica and Sage.
Benefit from continuous learning and stay current with evolving technology and industry trends.
Join a team that values integrity, collaboration, and individual contribution.
Benefits & Perks
Medical, Dental, and Vision insurance.
Retirement options including a 401k.
Generous Paid Time Off (PTO) and holidays.
Life insurance and Long-Term Disability coverage.
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Employee Assistance Program (EAP) with individualized wellness programs.