AdNet AccountNet, Inc.

Private Company

Open Positions3

All candidates under consideration must be located within the contiguous United States and be able to work from homeFull-TimePosted

Supporting a live call queue during scheduled project hours
Using company-provided equipment to access multiple systems and tools
Handling back-to-back inbound calls involving complex fraud-related situations
Following documented procedures to ensure accurate and consistent call handling
Multi-tasking while on calls to collaborate with multiple levels of support to resolve callers’ concerns (Tier 2, Tier 3)
Managing emotionally challenging interactions while maintaining professionalism
Communicating effectively in a fast-paced virtual environment
Completing additional tasks and duties as assigned