- Join Sales calls and lead communications to uncover prospects’ technical landscape.
- Design and deliver technically-informed, tailored demos.
- Dig deep into client workflows, existing tech stacks, and integration needs.
- Own the creation of integration field mappings, process flows, and technical specifications.
- Navigate the world of MCP, APIs, webhooks, Zapier, SFTP, and other integration solutions.
- Review SDK and third-party technical documentation and write technical design docs.
- Translate customer requirements into well-scoped issues in Linear or equivalent.
- Build out detailed customer journeys and process flows.
- Help establish repeatable processes, documentation standards, and best practices.
RESTful APIs