Alma

👥 251-500💰 $130,000,000 Series D over 2 years ago🫂 Last layoff 6 months agoMental Health Medical Wellness Health Care💼 Private Company

Website LinkedIn Email Facebook Twitter

Alma simplifies access to high-quality, affordable mental healthcare. We're a membership-based network connecting over 20,000 therapists nationwide with clients seeking care. Our platform provides therapists with the tools to manage their practices, accept insurance, and grow their businesses sustainably. This includes features for client matching, scheduling, billing, and more. We're a remote-first company that values a collaborative, data-driven approach to engineering. Our team utilizes a robust tech stack featuring Python, Django, and AWS, focusing on building scalable and secure backend systems. Named one of Inc.'s Best Workplaces for 2022 and 2023, we offer a supportive and inclusive culture with excellent benefits, including monthly wellness stipends and flexible PTO. Our engineering teams work closely with product and design to build impactful features that address the real-world needs of mental health providers. We embrace experimentation, iteration, and continuously strive to improve our platform based on user feedback and data analysis. We employ best practices in security compliance and automated testing (unit, integration, end-to-end, and performance) to ensure the reliability and stability of our services. We're backed by significant funding, allowing us to continue expanding our network and improving access to mental healthcare nationwide. We foster a supportive and inclusive environment where our values of equity and innovation shine through. As a rapidly growing company, we offer exceptional career progression opportunities and the chance to make a tangible difference in the lives of therapists and their clients. Our remote-first structure allows us to attract top talent from across the country, fostering a diverse and dynamic workforce. We are continually expanding our platform and are actively seeking talented and passionate individuals to join our team. Our commitment to innovation, combined with our dedication to improving mental healthcare access, makes Alma a unique and rewarding place to work.

Related companies:

🏢 MNTN

👥 251-500💰 $2,000,000 Seed about 2 years agoAdvertising Real Time Marketing Software

Website LinkedIn Email Facebook Twitter

🏢 Docker

👥 251-500💰 $105,000,000 Series C about 3 years agoDeveloper Tools Developer Platform Information Technology Software

Website LinkedIn Email Facebook Twitter

🏢 Atlan

👥 251-500💰 $105,000,000 Series C 11 months agoBig Data Information Technology Data Governance Software

Website LinkedIn Email Facebook Twitter

Jobs at this company:

Apply

🔥 Product Marketing Manager, Insurance & Coverage

Posted about 18 hours ago

💸 115000.0 - 145000.0 USD per year

🔍 Healthcare

🔧 Requirements

1-3 years of experience in product marketing, ideally in B2B2C, healthcare, fintech, or SaaS environments.
Experience with insurance, billing, or claims processing is a plus.
You are an exceptional communicator who can distill complex topics into compelling narratives and deliver clear, persuasive messaging to diverse audiences.
You are detail-obsessed, with a keen eye for accuracy and a commitment to getting things right.
You are eager to dive deep into complex workflows, mastering nuances and ensuring nothing falls through the cracks.
You relish collaboration and are known for your ability to build relationships and drive alignment in a broad and diverse organization.
You are proficient in using data and insights to inform decisions, measure impact, and drive meaningful outcomes.
You demonstrate high growth potential and are adept at managing multiple priorities, ensuring strategic focus while maintaining flexibility.
You thrive in a fast-paced environment, navigating new challenges with creativity, resilience, and context-switching along the way.

💡 Responsibilities

Develop and execute go-to-market strategies for new product launches, enhancements, and adoption campaigns related to insurance and billing tools.
Craft clear, compelling messaging and positioning that resonates with our customers, ensuring they understand the value of our insurance and billing-related offerings.
Collaborate with product, operations, payer relations, customer success, and sales to identify, troubleshoot, and resolve insurance and billing-related issues, ensuring clear communication and alignment across teams.
Analyze market trends, customer insights, and competitive intelligence to inform product strategies, drive differentiation, and increase customer satisfaction.
Develop and optimize educational and enablement materials to equip internal teams and customers for success.
Measure the success of product marketing efforts using KPIs and data-driven analysis.

Posted about 18 hours ago

Apply

🔥 Senior Data Scientist, Machine Learning

Posted 3 days ago

💸 160000.0 - 190000.0 USD per year

🔍 Mental Health Care

🔧 Requirements

Master’s degree in a relevant quantitative field (e.g. data science, computer science, statistics, economics) or equivalent in industry experience
2-4 years of experience as a data scientist supporting product development
Expert in SQL
Proficient in either R or Python for data analysis
Successfully developed and launched ML models with quantifiable business impact
Experience designing and analyzing A/B testing experiments and guide product decisions with experimental insights

💡 Responsibilities

Improve client and provider experience by building machine learning models to solve business problems such as provider-client matching and LTV prediction
Design, execute, and analyze A/B testing experiments to measure model performance and validate product hypotheses
Define metrics and create dashboards to measure product performance
Generate insights through deep-dive analysis to inform strategy and prioritization
Collaborate with product, engineering, and marketing stakeholders to define the product roadmap
Identify opportunities and initiate new data science projects that drive company OKRs
Communicate technical insights effectively to influence decision-making

Posted 3 days ago

Apply

🔥 Senior Security Governance Risk & Compliance (GRC) Analyst

Posted 13 days ago

🧭 Full-Time

💸 145000.0 - 174000.0 USD per year

🔍 Health Tech

🔧 Requirements

5+ years of work experience in Information Security, especially in a GRC analysis role
Experience working in health tech or other highly regulated industries (banking, insurance, etc)
Experience leading SOC 2 audits and/or HITRUST certifications with minimal findings
Experience deploying GRC solutions (Drata or equivalent), putting in place a unified control framework enabling evidence collection automation and continuous compliance
Strongly understand security best practices and controls frameworks (NIST CSF, NIST 800-53, AICPA Trust Services Criteria, HITRUST CSF, PCI DSS, HIPAA Security Rule, and Breach Notification)
Experience implementing security controls and policies that align with AWS security best practices
Experience driving security awareness programs, including phishing simulation tools (KnowBe4 or equivalent)
Experience performing risk assessments, with an understanding of quantitative risk analysis frameworks (FAIR)
Experience writing customer-facing materials in partnership with with product and marketing teams
Strong written and verbal communication skills and can convey complex technical topics to non-technical stakeholders clearly and concisely

💡 Responsibilities

Perform risk assessments and reports on Alma’s risk management program
Collaborate with stakeholders to identify and facilitate the implementation of mitigating controls
Streamline and maintain Alma’s security policies and standards
Prepare the organization and facilitate annual audits and certifications (SOC 2, PCI)
Educate Alma’s staff by creating and managing an effective security awareness program
Develop our vendor risk program, ensuring our vendors meet Alma security standards
Develop Alma’s Trust program, preparing materials and responses to security assessments, and making security a product differentiator that builds confidence and instills trust in our providers
Develop and measure key metrics, and coordinate activities in support of cybersecurity priorities

Posted 13 days ago

Apply

🔥 Senior Operations Manager, Process Innovation

Posted 17 days ago

💸 150000.0 - 175000.0 USD per year

🔍 Healthcare

🔧 Requirements

5-8 years experience working in an operations role preferably within healthcare, consulting, investment banking, private equity, strategy, or a high-growth startup
You have at least 2-4 years of people management experience
Proven experience executing complex strategic and operational initiatives with strong business acumen and deep understanding of business and financial principles
Track record of driving results in fast-paced, dynamic environments
Strong problem-solving skills, with the ability to analyze data and provide strategic recommendations
Expertise in quantitative and qualitative analysis, including building complex Excel models; SQL proficiency is a plus
Strong interpersonal and communication abilities, paired with a relentless focus on organization, meticulous attention to detail, and excellent project management skills.

💡 Responsibilities

Lead initiatives centered on new projects, process improvements, and customer experience enhancements, overseeing execution from discovery to recommendation and implementation
Develop and prioritize a strategic roadmap of enhancements to drive meaningful impact on key business metrics
Foster strong relationships with Business Intelligence, Product, and Operational stakeholders across the organization to identify needs and deliver comprehensive solutions
Mentor junior team members and lay the foundation for building a high-performing team
Collaborate closely with product leaders to foster strong alignment between product and operations teams
Drive organization-wide strategic initiatives and manage high-priority escalations

Posted 17 days ago

Apply

🔥 Instructional Designer

Posted 24 days ago

💸 100000.0 - 125000.0 USD per year

🔍 Healthcare

🔧 Requirements

4-6 years of Instructional Design experience, preferably educating both employees and general audiences.
Expertise balancing highly technical learning objectives with strategies for learner engagement.
Experience with CRM tools.
Experience with Zendesk and / or with an LMS such as Docebo is a huge plus.
Comfortable with tech, often an early adopter.
Strong understanding of project management processes and practices.
Cultural humility, can build relationships across differences, and have excellent communication skills.

💡 Responsibilities

Optimize the educational impact of Alma’s Support Center, so that it becomes a value-adding product in its own right for providers and clients new to insurance.
Build provider and client engagement with Alma’s insurance education, and make recommendations for new tooling to encourage self-service
Develop and execute on a video strategy for the Alma Support Center, so that we can offer both product demos and broader educational materials to help providers and clients understand how insurance works.
Collaborate with the CX Training team to optimize learning experiences for internal staff, so that Alma team members can build confidence supporting and educating providers and clients on insurance topics.
Identify key metrics for provider and client insurance learning, and hold our team accountable to growth of these metrics over time.

Posted 24 days ago

Apply

🔥 FP&A Analyst

Posted 27 days ago

💸 85000.0 - 110000.0 USD per year

🔧 Requirements

2-3 years of finance experience.
Experience working with cross-functional teams, and providing support to various departments.
Excellent Excel skills, experience using business intelligence tools, and have the ability to quickly learn new financial applications and systems.
Experience using complex financial models, and have the ability to use large data sets to build dynamic models that provide valuable insights.
Experience instituting new processes and implementing the latest technology in a fast paced, data-driven environment.
Sound written and verbal communication skills, as you will be partnering and presenting to senior leadership and external partners.
May have SQL experience (not required, but helpful).

💡 Responsibilities

Prepare monthly reporting packages for internal business leaders and for our investors
Participate in budgeting and reforecasting processes, gaining exposure to the full P&L
Partner with the Business Intelligence team to build dashboards and fulfill data requests
Grow the FP&A team’s analytical capabilities to better support Operations and Product stakeholders
Partner with the Accounting team to build trusted financial reporting systems and internal processes
Provide support to our Operations teams to meet and exceed their goals, and to help them manage their monthly spend
Provide valuable insight to senior leadership on key metrics and goals
Deliver on ad hoc projects

Posted 27 days ago

Apply

🔥 Backend Engineer (Remote)

Posted 30 days ago

📍 United States

🧭 Full-Time

🔍 LegalTech

🔧 Requirements

5+ years of backend development experience.
Experience with developing products built on top of LLMs / ML.
Proficient in Python, FastAPI, PostgreSQL, containerization and scaling microservice.
Experience in building products from zero to one.
Ability to seek & find the right resources for solving open-ended problems.
BS/MS in Computer Science, Engineering, or a related technical field.

💡 Responsibilities

Work closely with the founding team and early customers to build a world-class AI-powered product.
Architect, develop and maintain the server-side logic, databases, APIs, and other backend processes to meet application requirements.
Collaborate with front-end developers to ensure seamless integration of user-facing elements.
Engage in the entire application lifecycle and hold high bar for coding, debugging, and deploying with an emphasis on high-quality, scalable code.

AWSBackend DevelopmentPostgreSQLPythonSQLMachine LearningAPI testingFastAPIREST APIMicroservices

Posted 30 days ago

Apply

🔥 Strategic Partnerships Manager

Posted about 1 month ago

🧭 Full-Time

💸 140000.0 - 160000.0 USD per year

🔍 Healthcare

🔧 Requirements

You have 5-7 years of account management experience, within healthcare. Knowledge of EAPs is a plus.
You have an ability to build strong relationships and effectively resolve disputes and business challenges with internal and external stakeholders.
You have demonstrated skills in conflict management and negotiation.
You have an ability to remain calm under pressure and work collaboratively across various constituents (internal and external) to determine the best course of action.
You have excellent communication and presentation skills, both written and verbal.
You have an analytical mindset with the ability to make data-driven decisions.
You have a strong business acumen.
You have excellent critical thinking, deductive reasoning, and decision-making skills.
You are proactive, organized and detail oriented, with an ability to manage multiple initiatives simultaneously and adjust priorities as needed to meet business/partnership needs.
You are passionate about Alma’s mission of making mental healthcare more accessible.

💡 Responsibilities

Acts as a senior strategic business partner to internal and external constituents to optimize growth and retention of Alma’s strategic partnerships.
Builds and manages relationships with key external stakeholders, ensuring that partnerships are aligned with company objectives and that all parties are positioned for success.
Tracks the performance of partnerships, measures impact, and continuously optimizes partnership strategies based on identified trends or areas of opportunity.
Works closely with internal teams, including Product, Marketing, Analytics, Legal, and Operations, to ensure the successful execution of partnership initiatives and integration with existing programs or services.
Assesses the competitive environment and develops retention and sales strategies to capitalize on market opportunities and drive a competitive advantage.
Leads all new initiatives required to evolve the partner’s programs, negotiates resources, and guides the cross-functional team implementing agreed upon program innovations.
Leads partnership presentations related to strategic planning, monthly/quarterly business results, and program evolution.

Posted about 1 month ago

Apply

🔥 Senior Manager, Growth Partnerships (not accepting new applications)

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 135000.0 - 170000.0 USD per year

🔍 Mental Health Care

🔧 Requirements

6-8 years of hands-on affiliate or growth/channel partnerships experience.
Proven experience developing partnership strategies, discovery criteria, negotiating contract terms, commission structures, and partnership agreements.
Extremely agile and good at building and maintaining long-term, high-impact partner relationships.
Strong communication and organization skills
Strong analytics skills with a data-driven approach to testing, optimization and measurement.
Comfortably oscillate between strategy and tactical optimizations.
Test and learn mindset, with a strong bias toward action.
Able to monitor processes, progress, results and design feedback loops into your work across cross-functional stakeholders.
Demonstrates strong decision making through thoughtful and smart data analysis.
Proactive, collaborative, and results-driven work style.

💡 Responsibilities

Proactively source partnerships with direct-to-consumer affiliates & directories.
Conduct partnership discovery, assessing ROI, LOE and scale of each potential partner; prioritize.
Maintain partner relationship: negotiate rates, onboard and launch partnerships, monitor performance, optimize placements and roster file, serve as primary point of contact.
Identify synergies, and co-develop online or offline affiliate marketing strategies with partners. Stand up virtual events or webinars to drive new consumers into the Alma journey
Coordinate with cross-functional peers across Product, Engineering and Ops to prioritize, test and launch directory partnerships and affiliates.
Oversee the distribution and management of provider listings on 3rd party consumer directories, ensuring accuracy and optimization. Own coordination with Marketing Web, PMM and Ops to create internal and provider-facing go-to-market communications.
Develop partnership strategy and feedback loop; utilize tools and automation to streamline manual processes such as provider profile updates, increasing efficiency and reducing the potential for errors across partner sites.
Manage influencer agency partnership, ensuring influencers align with brand awareness goals and vetting criteria.
Report on partnership and influencer performance, providing recommendations for optimization to improve the reach and effectiveness of Alma’s affiliate, directory or influencer presence.

Business DevelopmentData AnalysisCommunication SkillsReportingCross-functional collaborationRelationship management

Posted about 1 month ago

Apply

🔥 Senior HRBP, Operations

Posted about 1 month ago

📍 United States

💸 135000.0 - 165000.0 USD per year

🔧 Requirements

At least 7-10 years of HR experience, with a significant portion spent in an operations-heavy environment including Customer Experience (preferably manufacturing, warehouse, or similar industries)
Experience supporting large hourly and exempt workforces, and managing HR for distributed remote-first teams
Experience directly managing HRBPs
Ability to offer strategic HR leadership to senior management and operational leaders
Strong track record of managing complex employee relations issues, with a proactive approach to resolving problems and creating preventative policies
Proven ability to design and implement scalable HR systems and processes, leveraging technology to improve efficiency, automation, and overall effectiveness
Experience with benchmarking performance and setting performance metrics/KPIs to drive accountability, development, and operational results

💡 Responsibilities

Partner with senior leadership to provide strategic HR guidance and help scale and shape the future of our Operations department.
Lead HR initiatives that drive performance, engagement, and organizational effectiveness.
Offer proactive and consultative support in managing sensitive employee relations issues, identifying patterns, and implementing solutions to prevent recurring challenges.
Provide coaching and guidance to leaders across the Operations team. Help them develop the skills necessary to manage their teams effectively while fostering a high-performance culture.
Work with leadership to design and implement processes, policies, and systems that enable scaling in a growing, remote-first organization. Innovate with tools, vendors, and technologies to improve efficiency and effectiveness in managing both hourly and exempt employees.
Lead HR efforts to support a large non-exempt workforce, ensuring that policies, procedures, and practices are aligned with business goals and compliant with legal requirements.
Assist in succession planning and leadership development, ensure the right people are in line for future leadership and ‘critical role’ positions. Partner with leaders to make org design decisions and build a high performing culture
Help define and track performance KPIs for the Operations team. Ensure that employee performance is aligned with the company's values and strategic objectives.
Directly manage HRBPs, providing guidance, mentorship, and oversight to ensure high levels of performance and engagement within your team.

LeadershipProject ManagementPeople ManagementHR ManagementOperations ManagementStrategic ManagementCommunication SkillsAnalytical SkillsMentoringOrganizational skillsComplianceCoachingRecruitmentRisk ManagementTeam managementProcess improvementChange ManagementBudget management

Posted about 1 month ago

Apply

Shown 10 out of 23