ST6 Partners

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📍 United States

7+ years in Customer Success Leader
  • Materially improve renewal rates and implement structured annual increase programs.
  • Build and drive high-impact, reactive risk management programs to address immediate threats effectively.
  • Build scalable customer success teams that align programs and resources according to market segmentation.
  • Build and drive high-impact, proactive risk management programs to anticipate and mitigate potential risks.
  • Build programs to survey and analyze customer sentiment through cross-functional feedback loops.

LeadershipPeople ManagementCross-functional Team LeadershipStrategyAccount ManagementSales experienceRisk ManagementStakeholder managementFinancial analysisCustomer SuccessSaaSBudget management

Posted 4 months ago
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🔥 Head of Legal
Posted 4 months ago

📍 United States

🧭 Full-Time

🔍 Legal

  • J.D. degree required
  • Licensed lawyer required
  • 7+ years in legal role
  • Lead negotiation and review of complex commercial contracts
  • Establish and enforce global legal policies and compliance
  • Lead legal integration of acquired entities

LeadershipNegotiationCompliance

Posted 4 months ago
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🔥 Director, IT
Posted 4 months ago

📍 United States

  • Bachelor's degree in Information Technology Or equivalent degree
  • 10+ years in Information Technology Leader
  • Successfully complete IT acquisition integrations within the timeline committed by the Board of Directors, meeting 'done-done' criteria.
  • Establish and sustain effective monitoring and incident management processes to ensure IT operational reliability.
  • Ensure the IT team efficiently resolves a growing volume of complex support tickets.
  • Maintain a customer satisfaction (CSAT) rating of at least 90% with a 10% response rate for closed IT tickets.
  • Lead and optimize the integration process for Delivery Engine (DE) teams post-acquisition, ensuring seamless operational and cultural alignment

LeadershipProject ManagementCloud ComputingCybersecurityMicrosoft Active DirectoryBusiness OperationsFinancial ManagementCI/CDCustomer serviceAgile methodologiesDevOpsComplianceRisk ManagementStrategic thinkingData managementChange Management

Posted 4 months ago
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