Talent Cottage

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🔥 Customer Service Representative (Remote)

Posted about 4 hours ago

📍 Philippines

🧭 Full-Time

💸 800.0 - 1200.0 USD per month

🔧 Requirements

Previous experience in sales and customer service
Experience in dispatching for in-home services is a plus
Strong written and verbal communication skills
High attention to detail with strong data entry skills
Positive and professional attitude
Ability to work both independently and as part of a team
Dual monitors for increased efficiency
Reliable video camera for team meetings
Headset or microphone with clear sound and no feedback

💡 Responsibilities

Answer customer calls with a friendly and professional demeanor
Schedule appliance repair service requests efficiently
Respond to inquiries and updates via Teams chat (CSR Help, RTS, Office Chat, Parts & Questions)
Follow up on emails and ensure timely responses
Manage scheduling for various types of work orders, including property management, extended warranty, home warranty, manufacturer warranty, and online appointments
Assist technicians in the field with scheduling and coordination
Handle parts ordering and lookup
Make outbound calls to follow up on service opportunities
Address escalation requests and ensure proper resolution

Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeRESTful APIsWritten communicationVerbal communicationData entrySales experienceCRM

Posted about 4 hours ago

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🔥 IT Helpdesk Technician

Posted 2 days ago

📍 Philippines

🧭 Full-Time

💸 1200.0 - 1300.0 USD per month

🔍 IT Support

🔧 Requirements

Previous experience in a technical support role
Strong knowledge of Windows operating systems
Excellent communication and customer service skills
CompTIA A+ certification preferred
Basic understanding of network configurations

💡 Responsibilities

Provide first-line technical support for hardware and software issues
Troubleshoot and resolve client inquiries via phone, email, and remote access
Document client interactions in the support ticketing system
Assist in setup and maintenance of client IT systems
Collaborate with higher-level technicians for complex issues

Posted 2 days ago

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🔥 Payroll Processor

Posted 2 days ago

🧭 Full-Time

💸 8.0 - 10.0 USD per hour

🔧 Requirements

High School Diploma or equivalent.
Experience in payroll processing.
Strong data entry and numerical skills.
Knowledge of payroll software (iSolved is preferred; experience with QB, ADP, or similar software is an asset).
Familiarity with federal and state payroll regulations.
Basic understanding of accounting principles.
Strong verbal and written communication skills.
Excellent attention to detail and accuracy.
Ability to plan, organize, and manage time effectively.
Strong problem-solving skills.
Ability to maintain confidentiality and handle sensitive information.
Customer service-oriented with the ability to work in a team.

💡 Responsibilities

Collect, compile, and enter payroll data.
Review and verify source documents.
Calculate and review payroll deductions.
Process payroll and issue statements of earnings and deductions.
Investigate and correct payroll discrepancies and errors.
Update payroll records, including changes to insurance coverage, loan payments, salary increases, new employees, terminations, transfers, and promotions.
Prepare and print payroll reports detailing earnings, hours worked, taxes, insurance, and leave.
Develop, manage, and maintain comprehensive payroll records.
Ensure compliance with federal, state, and local regulations, and prepare tax payments.
Submit W-2 and W-3 forms annually by the required deadlines.
Participate in client meetings via phone or in-person as needed.
Provide accurate payroll information in response to client inquiries.
Address payroll-related concerns promptly and professionally.
Develop relationships with clients to support customer retention and satisfaction.
Ensure high service value through effective communication both verbally and in writing.
Analyze payroll data and reports to ensure accuracy and compliance.
Identify and address client needs related to payroll processing and reporting.
Stay updated on changes to federal, state, and local payroll laws and best practices.
Process and verify payroll data for accuracy.
Issue payroll reports and earnings statements.
Investigate payroll discrepancies and take corrective actions.
Ensure timely tax payments and compliance with relevant regulations.
Maintain and update payroll records for all employees.
Address client payroll-related concerns and provide solutions.
Prepare documentation for W-2 and W-3 submissions annually.

Posted 2 days ago

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🔥 Full-Stack WordPress Developer

Posted 15 days ago

📍 Philippines, Pakistan

🧭 Part-Time

💸 10.0 - 16.0 USD per hour

🔍 Digital Marketing

🔧 Requirements

Strong experience with WordPress (custom themes, plugins, troubleshooting)
Knowledge of Shopify or Webflow preferred
Ability to work with HTML, CSS, JavaScript, and PHP
Experience with cPanel and Cloudflare
Strong proficiency with Zapier and API integrations

💡 Responsibilities

Launch and configure new websites
Move websites between servers and domains
Diagnose and resolve backend issues
Manage DNS settings and SSL certificates
Create and maintain Zapier connections

PHPHTMLCSSJavascriptLinuxWordPress

Posted 15 days ago

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🔥 Executive Assistant

Posted 18 days ago

📍 Philippines

🧭 Full-Time

💸 1000.0 - 1200.0 USD per month

🔍 Technology Services

🔧 Requirements

Proven experience as an Executive Assistant or similar role
Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
Strong organizational and time-management skills
Excellent written and verbal communication skills
High attention to detail
Ability to work independently and maintain accuracy
Professional demeanor and ability to handle confidential information
Experience with Outlook for scheduling and coordination
Strong problem-solving skills

💡 Responsibilities

Manage and maintain the executive's calendar
Organize and prioritize critical emails
Attend Zoom meetings and take detailed minutes
Clean and organize data within Excel
Review and refine PowerPoint presentations
Draft and proofread communications
Organize digital files
Monitor and manage Outlook inboxes
Coordinate and manage special projects
Conduct research to support executive decision-making

Posted 18 days ago

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🔥 Lead Estimator (Roofing)

Posted 18 days ago

📍 Philippines

🧭 Full-Time

💸 1600.0 - 1700.0 USD per month

🔍 Roofing

🔧 Requirements

5+ years experience in retail roof replacement
Strong Excel skills
Experience with roofing estimation software like Bluebeam

💡 Responsibilities

Estimate materials, labor and costs for roofing projects
Clarify scope of work with stakeholders
Set budgets for contracts and analyze project profitability

Posted 18 days ago

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🔥 Office Manager (Remote)

Posted 24 days ago

📍 Philippines

💸 1400.0 - 1600.0 USD per month

🔧 Requirements

Bachelor’s degree in Business Administration, Accounting, or a related field (preferred).
Minimum of 2 years in remote office management, accounting, or administrative roles.
Proficiency with Sage 100, Salesforce CRM, and Microsoft Office Suite (preferred).
Experience with certified payroll reporting and government contract compliance (a plus).
Strong organizational, time management, and multitasking skills.

💡 Responsibilities

Enter vendor invoices into Sage 100 accurately.
Process payroll data and certified payroll reporting.
Prepare and manage project billing and accounts receivable.
Maintain organized records and digital filing systems.
Communicate with the onshore team to streamline operations.

SalesforceAccountingComplianceMicrosoft Office SuiteData entry

Posted 24 days ago

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🔥 PPC Specialist

Posted 28 days ago

📍 Philippines

💸 1500.0 - 2000.0 USD per month

🔍 Digital marketing

🔧 Requirements

Proven experience in managing and optimizing Google Ads campaigns.
Experience with other PPC platforms (e.g., Bing Ads, Facebook Ads, Programmatic).
Familiarity with Google Analytics and other tracking tools.
Strong analytical skills with a data-driven approach to decision-making.
Excellent communication skills, both written and verbal.
Ability to work independently in a remote setting, while also collaborating effectively within a team.
Detail-oriented with a focus on delivering high-quality work.
Preferred Skills: Google Ads Certification, Google Tag Manager Certification, Meta Certification.

💡 Responsibilities

Launching new PPC campaigns on various platforms, primarily Google Ads and Meta, and potentially Bing, TikTok, and Programmatic.
Continuous optimization of existing campaigns to achieve performance goals and maximize ROI.
Identifying and troubleshooting issues within campaigns to ensure smooth operation and optimal results.
Setting up advanced tracking and tagging solutions across GA4, Google Search Console, Google Tag Manager, and integrating Zapier for CRM workflows.
Implementing and managing CallRail tracking for phone calls to measure lead quality and campaign performance.
Generating comprehensive reports on campaign performance, providing insights and recommendations for improvement.

Google Analytics

Posted 28 days ago

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🔥 Scheduling Coordinator

Posted about 1 month ago

📍 Philippines

🧭 Full-Time

💸 7.0 - 9.0 USD per hour

🔍 Service-based industry

🔧 Requirements

Background in Client Success Management would be ideal.
Previous experience in scheduling, coordination, or administrative roles, ideally in a service-based industry.
Proficiency in scheduling software and tools, plus familiarity with Google Suite.
Excellent verbal and written communication; professionalism with clients and staff.
Strong attention to detail, multitasking abilities, and accuracy in record-keeping.
Critical thinking and decision-making capabilities to handle conflicts.
A strong customer service orientation, addressing client concerns promptly.

💡 Responsibilities

Coordinate and schedule cleaning appointments by assigning staff based on availability, location, and skills.
Manage schedule changes, same-day reschedules, and last-minute updates.
Serve as the primary contact for clients to confirm appointments and address inquiries.
Communicate job details and special instructions to cleaning staff.
Handle customer complaints and arrange follow-ups as necessary.
Document customer service issues and track KPIs.

Customer service

Posted about 1 month ago

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