- Advance expansion, renewal, and extension opportunities across existing Orchestra clients.
- Work with client leads to identify opportunities based on client needs, business priorities, relationship context, and existing work.
- Develop opportunities into client-ready recommendations and strategies that integrate Orchestra’s capabilities.
- Identify the capabilities and subject matter experts needed and convene cross-functional teams.
- Assess commercial urgency and facilitate moving from client need to recommendation, team, scope, and pricing.
- Conduct client, industry, and competitive research to strengthen recommendations and present growth opportunities.
- Manage pricing and scoping requests and help ensure recommendations are commercially sound.
- Manage and route Client Desk requests, connecting client leads with the right resources and expertise.
- Facilitate account planning, renewal planning, and initiatives focused on growing existing client relationships.
- Use AI and emerging tools to strengthen research, writing, and Client Management workflows.