Ordergroove

Ordergroove is a subscription-based e-commerce platform for retailers and direct-to-consumer brands.

51-100 employees
Founded 2010
$100M private equity
Artificial Intelligence (AI)
Private Company

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions4

Anywhere in the USFull-TimeSaaS Retail-techPosted
  • Develop a deep understanding of customers' businesses, objectives, and success criteria.
  • Take full ownership of portfolio health and results by anticipating blockers and driving stakeholder action.
  • Identify key stakeholders and build solid relationships with client operating partners.
  • Anticipate customer needs and manage project plans to ensure high-quality delivery.
  • Educate customers on best practices to steer relationship commerce program KPIs.
  • Conduct comprehensive business reviews with data-backed recommendations.
  • Leverage scalable tools for engagement and lead effective customer meetings.
  • Support internal team members and share best practices.
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About Ordergroove

Ordergroove pioneers the relationship commerce space, helping leading brands like Ulta, Dollar Shave Club, and BarkBox build lasting customer relationships through subscriptions and memberships. Their AI-enabled platform converts one-time shoppers into loyal customers, driving significant increases in consumer annual spending and lifetime value. Ordergroove's solution is omnichannel ready, operating across 100+ eCommerce sites and over 5,000 physical stores, including new channels like SMS and voice. The company achieved 152% year-over-year new business growth, solidifying its position as a leader in subscription technology.

How We Work

Ordergroove operates as a remote-first company, fostering a culture of authenticity, passion, and humility. You will find a team of problem solvers dedicated to making an impact and embracing change. The company emphasizes collaboration and continuous learning, valuing diverse perspectives to achieve the best outcomes. They build a tight-knit community through virtual coffees, small group events, and company-wide updates.

Engineering at Ordergroove

Engineering at Ordergroove focuses on building scalable and robust solutions for relationship commerce. You will tackle complex challenges at the intersection of e-commerce infrastructure, subscription intelligence, and merchant experience. The team utilizes various technologies including Python for building highly concurrent systems, and they actively explore solutions for event-driven integrations and API quota limits. They also focus on automation testing to ensure high-quality software delivery.

Why Join Us

  • Drive significant impact by transforming how major brands build customer loyalty and recurring revenue.
  • Work in a remote-first environment that prioritizes flexibility, autonomy, and continuous personal and professional development.
  • Join a team that values authenticity, collaboration, and a growth mindset, with opportunities to shape product strategy and mentor others.
  • Contribute to an enterprise-ready platform that supports high-growth subscription businesses and offers advanced analytics.

Benefits & Perks

  • Flexible PTO, empowering you to take time off when needed.
  • Annual personal development budget for wellness, career growth, or home office productivity.
  • Comprehensive health, dental, vision, life, and disability insurance.
  • 401(K) plan and company equity for all team members.
  • Home-office stipend and initial WFH setup for remote employees.
  • Access to 1:1 coaching for stress, anxiety, and burnout.
  • Refresh Days to encourage taking breaks and recharging.
  • Yearly company offsite for collaboration and connection.

Tech Stack

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