Grammarly

Grammarly is a digital writing assistant that helps users improve their writing skills by providing real-time feedback on grammar, punctuation, and style. It leverages advanced technologies to enhance communication and ensure clarity in written content.

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Jobs at this company:

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🔥 Customer Care Specialist for Social Media

Posted about 13 hours ago

🔧 Requirements

Has excellent English writing and speaking skills—can write great messages for different channels and situations and is adept at crafting short, easy-to-read sentences.
Has experience assisting others.
Is social-media-savvy and is eager to help people across multiple platforms.
Is an empathetic, active listener with a solid understanding of tone matching.
Can write replies that make our users feel heard, understood, and taken care of.
Thrives in an environment where change is the norm while still being able to deliver great service amid changing social media landscapes and priorities.
Has prior experience working with various software (macOS, MS Office, Slack, etc.). Experience with any ticketing system is a plus.
Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust.

💡 Responsibilities

Provide quick, high-quality responses across social channels to support Grammarly users.
Enhance user interactions by incorporating surprise-and-delight marketing where appropriate.
Manage and organize social media requests, sorting, tagging, and escalating as needed.
Develop expertise in handling high-impact brand interactions.
Monitor social sentiment, identifying trends and engagement opportunities.
Collaborate on various tasks, both independently and with other teams, to improve operational efficiency and bring your ideas to life.

Posted about 13 hours ago

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🔥 Technical Support Specialist

Posted 6 days ago

📍 United States, Canada

🧭 Full-Time

🔍 Software Development

🔧 Requirements

Passion for delivering customer service
Advanced proficiency in English
Experience with technical support and troubleshooting

💡 Responsibilities

Provide timely, empathetic support for account and product inquiries
Troubleshoot technical issues and guide users to solutions
Collaborate with cross-functional teams to enhance processes

Communication SkillsCustomer serviceAttention to detailWritten communicationCritical thinkingTroubleshootingTechnical support

Posted 6 days ago

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🔥 Commercial (Mid-Market) Account Executive

Posted 4 months ago

📍 United States

🧭 Full-Time

💸 190000 - 230000 USD per year

🔍 AI writing assistance

🔧 Requirements

Has experience selling into companies with 1000+ employees.
Has experience selling at the C-level.
Knows how to sell on business value and goes beyond a features list.
Multithreads across organizations.
Relentlessly sets and pursues short- and long-term goals.
Identifies opportunities and works through challenges.
Has excellent communication skills.
Can effectively leverage in-house expert knowledge to close deals.
Can accurately make monthly and quarterly commits and projections.
Is comfortable closing a large variety of deals.
Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable.
Is inspired by our MOVE principles.

💡 Responsibilities

Demonstrate sales excellence by pioneering Grammarly’s revenue motions.
Get creative with marketing and sales ecosystem resources.
Prove and refine a next-generation sales approach for the growing Sales team.
Help refine messaging and positioning of Grammarly Business to best support sales.
Inform the product roadmap for Grammarly Business to unlock faster growth.

LeadershipBusiness DevelopmentCross-functional Team LeadershipCommunication SkillsCollaboration

Posted 4 months ago

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