- Automate contract-to-billing configuration and validate terms before go-live.
- Drive new customers through onboarding activation to billing.
- Build billing reconciliation automation and resolve customer-facing billing disputes.
- Develop SIM order intake and logistics automation to reduce manual operational tasks.
- Build a renewal-admin engine including calendars, automated communications, and CRM field hygiene.
- Maintain account health and expansion signal systems to assist Account Executives.
- Track migration completion and coordinate customer communication with the Solutions team.
- Evaluate and integrate AI-powered tools into the post-sale technical stack.