Kajabi

👥 251-500💰 $550,000,000 Private over 3 years agoEdTech CRM E-Commerce Lead Generation Marketing💼 Private Company

Kajabi is a technology-driven company that provides a platform for content creators and entrepreneurs to build, market, and sell online courses and memberships.

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Jobs at this company:

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🔥 Senior Software Engineer - Commerce

Posted 23 days ago

📍 United States

💸 133500.0 - 178000.0 USD per year

🔍 Creator commerce platform

🔧 Requirements

Experience with Ruby on Rails and understanding of other languages like JavaScript, C#, Python, Go.
Deep understanding and experience designing and building systems with OOP languages.
Experience building APIs from the ground up (REST, GraphQL).
Deployment and operational experience using AWS or Heroku.
Belief in SOLID principles, automated testing, CI/CD, and operational excellence.
Confidently architect features and solve complex problems.

💡 Responsibilities

Write expert code that is easy and clear to make products available to customers.
Advocate for delivering solutions to their intended scale and offer clear pathways for improvements.
Deliver and author runbooks and operational excellence practices.
Execute post-incident investigations for team practice improvements.
Implement metrics and dashboards for high-resolution observability.
Engage in discussions with the Product team about system complexity vs. customer impact.
Plan projects ensuring team success 3-6 months out.

AWSGraphQLPostgreSQLJavascriptRubyRuby on RailsCI/CD

Posted 23 days ago

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🔥 Senior Copywriter, Product Marketing

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 87750.0 - 117000.0 USD per year

🔍 SaaS (Software as a Service)

🔧 Requirements

5-7 years of experience as a product or digital copywriter, particularly in an agency or in-house environment.
Proficiency with collaboration tools such as Figma and Adobe Creative Suite.
Ability to work effectively in a remote setting with excellent communication.
Strong attention to detail for producing high-quality, error-free copy.
Versatility in writing styles with a focus on clear and concise, benefit-driven copy.
Deep understanding of SaaS and effective product storytelling.
Commitment to collaboration and the ability to manage multiple projects under tight deadlines.
Flexibility to work both collaboratively as part of a team and independently.

💡 Responsibilities

Craft engaging copy for product and feature launches across various digital channels.
Develop clear product narratives that highlight customer benefits and platform enhancements.
Ensure consistent messaging across all channels while adapting style for each.
Write content for web pages and landing pages to drive user engagement.
Create copy for email campaigns and social media to promote products and updates.
Collaborate with design teams to script engaging video content.
Provide on-brand copy for events and webinars to educate audiences.
Manage multiple product launch projects, maintaining timelines and deadlines.
Stay updated with SaaS marketing trends to adapt copy strategies.
Conduct quality control on all content to ensure it meets standards.

Adobe Creative SuiteProject CoordinationContent creationWritingDigital MarketingSaaS

Posted about 2 months ago

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🔥 Senior Art Director

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 123000.0 - 164000.0 USD per year

🔍 Creator commerce platform

🔧 Requirements

Portfolio showcasing original ideas and cross-channel campaigns.
6-8 years of experience as a conceptual art director.
Proficiency in Figma and Adobe Creative Suite.
Strong communication skills required for remote work.
Excellent design skills with attention to detail.
Understanding of how creativity aligns with business goals.
Ability to collaborate and work independently as needed.
Flexibility to adapt to new processes and challenges.

💡 Responsibilities

Collaborate to develop compelling concepts that align with Kajabi’s objectives.
Craft visual narratives for digital and traditional media.
Oversee projects from conception to completion, ensuring timelines and resources are managed.
Monitor design and advertising trends to inform creative strategies.
Ensure creative work aligns with Kajabi’s brand identity.
Present creative ideas effectively to engage stakeholders.

LeadershipProject ManagementAdobe Creative SuiteFigmaGraphic DesignCross-functional Team LeadershipPresentation skillsTime Management

Posted about 2 months ago

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🔥 Senior Analyst, Information Security & Privacy

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 96750.0 - 129000.0 USD per year

🔍 Creator commerce platform

🔧 Requirements

3+ years of privacy experience (privacy by design, privacy regulations).
3+ years of information security experience.
Extensive knowledge of GRC best practices for SaaS organizations.
Successful delivery of compliance for a SaaS product to one or more security standards (SOC 2, ISO 27001, NIST 800).
Strong knowledge of security standards and US and EU privacy laws (HIPAA, CCPA, GDPR).
Experience delivering on multi-stakeholder projects.
Familiarity with SaaS architectures, software development, and deployment to cloud providers.
Experience working for a SaaS company.

💡 Responsibilities

Perform internal reviews of privacy and security controls and policies.
Collect, review, schedule, and remediate internal security controls for compliance.
Develop techniques, procedures, and utilities for improving risk assessments.
Coordinate development, implementation, and administration of security policies, practices, standards, and programs.
Coordinate and develop effective security awareness programs.
Create, test, and implement business continuity, disaster recovery, and incident response plans.
Conduct fraud, abuse, and threat investigations as necessary.
Provide support for data inventories and mapping.
Manage regular review of company data privacy policies and procedures and recommend improvements.
Assist in conducting data privacy risk and impact assessments.
Support the management of data subject requests and incident/breach management.
Assist in developing annual data privacy training materials and manage employee compliance.

CybersecurityComplianceRisk ManagementSaaS

Posted about 2 months ago

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🔥 Director, External Communications

Posted about 2 months ago

📍 US

🧭 Full-Time

💸 135000.0 - 180000.0 USD per year

🔍 Creator commerce

🔧 Requirements

10+ years of experience in PR and strategic communications, particularly in tech, with agency and in-house experience.
Strong storytelling skills with a focus on data-driven and creator-driven narratives.
Strategic and creative thinker with innovative ideas aligned with company objectives.
Proven track record in executing successful communications campaigns with measurable results.
Agility to respond to emerging news and trends.
Capable of influencing CEOs and senior leaders, providing strategic counsel.
Experience with collaborating with PR agencies.
Strong network of media contacts based on trusted relationships.
Excellent team player with strong collaboration skills.
Analytical mindset with data-driven insights.
Self-starter thriving in fast-paced environments.
Exceptional verbal and written communication skills.
Passionate about the creator space and Kajabi's mission.

💡 Responsibilities

Overseeing all aspects of external communications, including media relations, thought leadership, and executive visibility.
Developing and implementing a strategic communications strategy that aligns with company goals and establishes Kajabi as a leader in Creator Commerce.
Crafting a compelling company narrative in collaboration with senior leaders.
Developing pitches and stories that resonate with various stakeholders.
Creating owned content, such as announcements and thought leadership pieces.
Building relationships with media outlets and influencers for coverage and partnerships.
Monitoring media coverage and industry trends to identify implications for Kajabi.
Establishing trusted relationships with senior leaders to enhance visibility.
Partnering with Marketing to align communications and messaging.
Managing PR agency relationships.

Data AnalysisContent creationRelationship buildingStakeholder management

Posted about 2 months ago

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🔥 Payments Operations Analyst

Posted about 2 months ago

📍 United States

💸 70000.0 - 94000.0 USD per year

🔍 Creator commerce platform

🔧 Requirements

A minimum of 2 years’ experience in customer experience, specifically within payments.
A self-starter who has a detective-ish streak and a hunger for answers.
High attention to detail and an ability to multitask.
A highly curious individual who wants to get to the source of anything even the least bit fishy.
Experience working with payment gateways, acquirers, or processors.
Familiarity with fraud detection systems and chargeback management tools.

💡 Responsibilities

Reconcile payout settlements, chargebacks, and disputes, identifying and resolving customer issues and inquiries.
Provide comprehensive support to both Heroes and internal teams regarding payment inquiries and issues.
Ensure that a white glove customer experience is provided to our Heroes while still protecting Kajabi’s financial interests.
Monitor and analyze daily transaction activity.
Refine and adapt approaches to ever-evolving trends in order to protect the company against risk posed by operations and subscriber activity.
Complete Hero Risk Assessments & Risk Reviews as necessary to ensure compliance with card brand rules as well as mitigate fraud & credit risk.
Perform other ad-hoc duties as assigned.

Posted about 2 months ago

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🔥 Head of Sales, SMB

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 165000.0 - 205000.0 USD per year

🔍 Creator commerce platform

🔧 Requirements

10+ years of sales experience in technology companies serving solopreneurs or small businesses.
Proven track record of building sales functions and teams from the ground up.
An experimentation mindset with a willingness to test ideas and learn from failures.
Eager to engage directly with sales in the short term and scale a team over the long term.
Self-starter with initiative and independent work capability.
Critical thinker leveraging customer insights and data analytics.
Excellent communication and presentation skills.
Experienced people manager.
Passionate about Kajabi's mission and customer needs.

💡 Responsibilities

Identify target customers for enterprise solutions through conversations and internal learnings.
Define value propositions and features/services, collaborating with Product, Marketing, and CX teams.
Use rapid experimentation to improve customer engagement and conversion rates.
Scale Kajabi Payments success for upselling and cross-selling opportunities.
Partner with internal teams for resources, processes, tools, and support.
Build, grow, and develop the Sales team.

LeadershipData AnalysisAccount ManagementCross-functional collaborationSales experienceMarket ResearchStrategic thinkingCRM

Posted about 2 months ago

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