Lively

👥 501-1000💰 $7,000,000 Debt Financing over 12 years agoWireless Mobile Health Care Software💼 Private Company

Lively is a company seeking to expand its sales operations, currently hiring for key positions such as Regional Sales Director for Mid-Market and Sales Operations Manager in Portugal.

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Jobs at this company:

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🔥 Payment Operations Manager

Posted 1 day ago

📍 United States

💸 105000.0 - 135000.0 USD per year

🔧 Requirements

5+ years relevant experience in payment operations/debit cards.
Ability to effectively manage projects, including management methodologies, timelines, and stakeholder communication.
Experience identifying, assessing, and mitigating risks related to payment operations, compliance, and vendor performance.
Understanding of relevant regulations related to debit card operations and payment processing (e.g., PCI DSS, KYC/AML).
Experience ensuring compliance alongside ability to stay up-to-date with regulatory changes.
Understanding of Fiserv systems (Mainframe, Service Center, Web Portal, etc..).
Ability to implement new processes and tools with rigorous change management compliance.
Strong analytical skills with the ability to interpret complex data sets to identify fraud patterns and trends.
Proficiency in data analysis and reporting tools (e.g., Excel, SQL, or specific fraud analysis platforms).
Experience developing and utilizing data-driven fraud strategies.
Ability to train other team members on new processes and systems with experience developing supporting materials.
Experience collaborating effectively with Product, Engineering, Member Support, and Finance.

💡 Responsibilities

Serve as the primary point of contact for all debit card operations, addressing inquiries and issues from both internal and external stakeholders across the company.
Collaborate with the Product team on the design and implementation of debit card pilots and new payment initiatives.
Own and manage relationships with key vendors, including card processors, card printers, BIN sponsors, and other critical service providers, to ensure the successful operation of debit card programs.
Oversee the debit card supply chain, including collateral ordering, in conjunction with third-party vendors to guarantee timely card issuance to members.
Act as the primary systems administrator for all card processing platforms, working closely with processor partners to troubleshoot and resolve issues across the organization, maintaining smooth operation of card programs.
Manage and resolve cardholder disputes within the card processor system, ensuring timely and accurate resolution.
Proactively identify and implement opportunities to streamline processes and improve the efficiency of debit card operations, reducing operational costs and improving service delivery.
Create and maintain comprehensive internal documentation for all debit card related processes, ensuring knowledge sharing and consistency.
Develop, implement, and manage fraud rules and strategies to minimize financial losses while maintaining a positive customer experience.
Oversee, evaluate, and optimize tooling related to debit card operations, including fraud monitoring and reporting tools, ensuring the use of the most effective technologies.
Monitor fraud trends, analyze data, and implement proactive measures to mitigate risks and prevent fraudulent activity.

Project ManagementSQLData AnalysisComplianceRisk ManagementData visualization

Posted 1 day ago

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🔥 Regional Sales Director (Mid-Market) - West (PST + MST)

Posted 3 months ago

📍 United States

🧭 Full-Time

💸 110000 - 130000 USD per year

🔍 Employee benefits

🔧 Requirements

5+ years of experience in an outbound sales role in HR-tech or employee benefits industries.
Proven track record of meeting or exceeding quota and outperforming activity metrics.
Proficiency in Salesforce CRM and other sales automation software.
Working knowledge of health insurance (Consumer Driven Health) or employee benefits.
Experience in building out a territory and creating new business opportunities.
Strong presentation skills with the ability to influence various audiences.
Interpersonal, solutions-oriented, and analytical skills.
Positive outlook and accountability for successes and failures.
Ability to communicate clearly and inspiringly with customers.
Demonstrated adaptability in a fast-paced, rapidly changing environment.
Sense of humor and down-to-earth personality.

💡 Responsibilities

Drive new HSA and other benefits product sales within your territory.
Manage all day-to-day sales activities in your assigned territory.
Conduct proper discovery, handle objections, and close employer business.
Meet or exceed personal sales quotas and activity metrics.
Conduct inbound and outbound phone and email sales discussions.
Cultivate new employee benefit broker relationships.
Map out decision-makers and influencers to close deals.
Manage broker-generated sales pipeline effectively.
Partner with marketing and product departments to execute sales strategies.
Provide market feedback to refine the ideal customer profile.

LeadershipBusiness DevelopmentCross-functional Team LeadershipGoCommunication SkillsNegotiationPresentation skills

Posted 3 months ago

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🔥 Regional Sales Director (Mid-Market) - East (CST + EST)

Posted 4 months ago

📍 US

🧭 Full-Time

💸 110000.0 - 130000.0 USD per year

🔍 HR-tech, employee benefits

🔧 Requirements

5+ years of experience in an outbound sales role in HR-tech or employee benefits, with a focus on the broker channel.
Proven track record of meeting or exceeding sales quotas and activity metrics.
Proficient in Salesforce CRM and other sales automation tools (Gong, ZoomInfo).
Working knowledge of health insurance and employee benefits.
Experience in building territories and creating new business opportunities.
Strong presentation and communication skills.
Interpersonal, solutions-oriented, and analytical.
Ability to thrive in a fast-paced, rapidly changing environment.

💡 Responsibilities

Drive new HSA and other benefits product sales within your territory.
Manage all sales activity in your assigned territory daily.
Conduct discovery, create contracts, handle objections, and close employer business.
Meet or exceed personal sales quotas and activity metrics, including calls, emails, and meetings.
Conduct inbound and outbound sales discussions with brokers.
Cultivate broker relationships and engage decision-makers to close deals.
Manage broker-generated sales pipeline.
Partner with marketing and product teams to execute sales strategy.
Provide market feedback to refine the ideal customer profile.

LeadershipBusiness DevelopmentSalesforceCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationPresentation skillsInterpersonal skills

Posted 4 months ago

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