Guidewheel

👥 11-50💰 $31,000,000 Series B 5 months agoCloud Data Services Artificial Intelligence (AI)Business Information Systems SaaS Machine Learning Software💼 Private Company

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Guidewheel is a technology-driven company focused on enhancing customer experiences through innovative solutions. Currently, they are looking to expand their team with a Customer Success Manager to support and engage their clients.

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🔥 Senior Product Marketing Manager

Posted 30 days ago

📍 North America

🧭 Full-Time

💸 140000.0 - 170000.0 USD per year

🔍 B2B SaaS, Manufacturing

6+ years in Product Marketing with a focus on B2B SaaS.
Excellent written/verbal communication and project management skills.
Strong strategic and analytical skills to deliver actionable insights.
Self-motivated with an entrepreneurial mindset.
Ability to translate technical product features into clear messaging.
Experience in building effective sales enablement trainings.
Market and customer intelligence skills.

Become an expert in our customers, product, and the manufacturing industry.
Build strong relationships with customers and develop value-driven messaging.
Lead impactful go-to-market launches in collaboration with product, customer success, and sales.
Create scalable, high-quality materials and programs for customers.
Effectively enable sales through training and tools.
Use data to measure launch effectiveness and optimize performance.
Demonstrate extreme ownership and collaboration, solving challenges proactively.

Project ManagementData AnalysisContent creationMarket Research

Posted 30 days ago

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🔥 Mid-Market Sales Manager

Posted 30 days ago

🔍 SaaS

5+ years of sales experience, with at least 2+ years in a leadership role managing sales teams (preferably in Mid-Market SaaS).
Proven track record of meeting or exceeding sales targets individually and as a team leader.
Strong experience in recruiting, developing, and retaining high-performing sales talent.
Expertise in sales processes, methodologies, and CRM tools (e.g., Salesforce).
Exceptional analytical and problem-solving skills with a data-driven approach.
Strong communication and interpersonal skills with a passion for inspiring others.

Consistently achieve and exceed revenue targets by driving team performance and maintaining a high standard of execution.
Recruit, onboard, and retain top-performing Account Executives.
Inspire and coach the team to exceed individual and team sales goals.
Drive the adoption of best-in-class sales methodologies, processes, and tools.
Set clear performance goals and track progress through metrics.
Report on team results and insights to leadership and represent the sales team in cross-functional initiatives.

Posted 30 days ago

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🔥 Growth Marketing Manager

Posted about 1 month ago

📍 North America

🧭 Full-Time

💸 130000.0 - 150000.0 USD per year

🔍 B2B SaaS, manufacturing

3-5 years of experience in growth marketing, demand generation, or lifecycle marketing, ideally in B2B SaaS, manufacturing, or fintech.
Strong analytical skills with the ability to derive actionable insights from data.
Excellent organizational skills to manage multiple projects simultaneously.
Proven experience working across teams, particularly with Sales, Product, and Customer Success.
Exceptional written and verbal communication skills.
Understanding of customer needs, behaviors, and motivators.
Passion for experimentation and continuous improvement.
Proficiency in marketing automation tools, CRMs (HubSpot, Salesforce), and analytics platforms.

Develop and execute demand generation strategies targeted at manufacturers and factory operations.
Design and implement marketing campaigns addressing the entire customer journey from awareness to retention.
Lead customer lifecycle programs in collaboration with Customer Success.
Work closely with product marketing, sales, and customer success teams on messaging and opportunities.
Explore and optimize various marketing channels to engage and convert the target audience.
Analyze campaign performance and refine strategies for improvement.
Support the Sales team with a steady stream of qualified leads.
Manage customer engagement initiatives to foster community and loyalty.

Project ManagementData AnalysisCross-functional collaborationLead GenerationDigital MarketingCRMA/B testing

Posted about 1 month ago

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🔥 Enterprise Solutions Engineer

Posted about 1 month ago

🔍 Manufacturing

5+ years of experience in technical pre-sales, solutions engineering, or a similar role, preferably with enterprise-level customers.
Experience in manufacturing is a plus.
Proven track record in designing and implementing enterprise-scale solutions.
2-4 years operational experience in factories, focusing on Process Improvement, Pareto Principle, and OEE.
Exceptional communication and presentation skills.
Strong problem-solving abilities with a collaborative mindset.

Partner with sales teams to identify customer challenges and goals.
Conduct discovery sessions to align solutions with customer needs.
Deliver presentations and POC engagements.
Architect solutions leveraging products to meet customer requirements.
Provide guidance on integration and implementation practices.
Address scalability, performance, and security in proposals.
Act as a technical advisor during the sales process.
Collaborate with various teams to resolve technical issues.
Stay updated on industry trends to inform solutions.
Prepare technical documentation and train teams on product capabilities.

Posted about 1 month ago

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🔥 Customer Success Manager

Posted 3 months ago

📍 USA

🧭 Full-Time

🔍 SaaS, Factory Operations, Technology

Direct SaaS Customer Success experience with results guiding customers to operationalize technology.
Excellent interpersonal, analytical, and communication skills to work with all stakeholders.
Experience managing high-level customers and engaging with C-level audiences.
Experience in a startup setting building aspects of a successful Customer Success engine.
Skills in implementation, onboarding, training, and customer retention processes.

Guide customers to value.
Own the customer relationship and success for 15-40 Guidewheel customers in the USA, driving success through onboarding, product adoption, retention, and identifying value-add features.
Work cross-functionally with technical account managers and implementation specialists to ensure customer success.
Deeply understand the objectives of the factories and be a trusted advisor.
Work with the team and customers to define, drive, and demonstrate the value delivered by the Guidewheel platform.
Define onboarding and ongoing support processes including training and communication.
Represent the voice of the customer in sales, support, and product development.
Manage direct and regular communication with customers.
Enable successful roll-out of Guidewheel in factories.
Own contract renewals and upsells while identifying growth opportunities.
Set clear expectations to ensure positive customer experiences.

LeadershipCross-functional Team LeadershipCommunication SkillsAnalytical SkillsCollaborationTrainingCustomer SuccessSaaS

Posted 3 months ago

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🔥 Business Development Representative

Posted 4 months ago

📍 North America

🧭 Full-Time

🔍 SaaS (Software as a Service)

Enjoy being in a dynamic sales environment and thrive in front of customers daily.
Be excited about building and competing on a high-energy team.
Have creativity and resilience in sales, with a results-driven mentality.
Be extremely coachable and motivated to improve skills.
Familiarity with outbound engine technology tools like Salesforce, Outreach, Gong, G-Suite is a plus.
Demonstrate entrepreneurial spirit and flexibility in a startup environment.

Partner with customer success, marketing, sales and business operations teams to source new business.
Serve as the first point of contact for customers and advocate for Guidewheel.
Drive revenue through outbound prospecting efforts via cold calling, email campaigns, and other channels.
Track and improve the conversion funnel, ask targeted questions to qualify customer needs, and utilize technology for managing prospects.
Be positioned for accelerated commissions with a promotion path to closing roles.

Organizational skillsCreativity

Posted 4 months ago

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Guidewheel

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